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Ocean State Job Lot

Engaged Employer

Ocean State Job Lot reviews

2.9

38% would recommend to a friend

(932 total reviews)
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Marc Perlman

34% approve of CEO

35% positive business outlook

Ocean State Job Lot has an employee rating of 2.9 out of 5 stars, based on 932 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ocean State Job Lot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

932 reviews
1.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Good discount for employees, employee shopping days usually quarterly

Cons

Field leadership expects stores to be run/look like a major retailer where you are paid a competitive wage and have a realistic budget to schedule from…of which neither are reality. Can’t attract talent when you can work at McDonalds for a higher wage thus associates are a revolving door. Zero flexibility for “free thought” as store management. Glassdoor surveys being done methodically by corporate HR to manipulate the reality of what it’s like at store level.

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Ocean State Job Lot Response
1y
Thank you for your feedback. Leaders like yourself have the ability to provide competitive wages to your associates and the ranges are wide and are very competitive. I would encourage you to meet with your District team leader or HR Business Partner to discuss some of your concerns and so they can provide you some retraining as it appears you may be unaware of how our compensation program works. Thanks again for your feedback and we hope you do seek additional support and training from your DTL and HRBP.
1.0
Jun 5, 2023

Corporate Issues

Recommend
CEO approval
Business Outlook

Pros

30 % discount otherwise nothing else at this time.

Cons

The corporation making last minute decisions to change store hours without proper notification to the employees of their hours or shift change. If you tell management that you are unable to work the shift change because of their last minute decision and need to leave at the original time scheduled, you are told to change your plans and you have no choice to work the change. Scheduling employees when they have put in for a day off on the day that was requested off. Constantly being harassed by management about getting insiders and donations. Customers are not happy with being asked for donations. This all leads to a very hostile work environment. Merchandise is low in any many areas of the store. Too many customers are leaving without making any type of purchase. They should focus on the stores instead of real estate.

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Ocean State Job Lot Response
3y
Thank you for your feedback. We are a people first company that cares about its team members and provides associate wellness as a critical company value. It would be important for us to learn about the location you work so we can address your specific concern. Your experience does not align with our typical associate experience. We believe in an open door philosophy and invite you to reach out to our HR Business Partner Ed Kruger at e.kruger@osjl.com so we can understand your specific concern.
3.0
Jan 27, 2023

Horrible company to work for

Recommend
CEO approval
Business Outlook

Pros

The benefits the hourly associates you meet who become family

Cons

Management is horrible no opportunity for growth unless your a favorite they use you all yr then cut your hours mangment is bullies store had many problems and they just do simple fixes on the buildings just overall a not so good company to work for

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Ocean State Job Lot Response
3y
Thank you for your feedback on your experience with us and your over 20 years of experience working with us. We truly appreciate your service. Like many businesses, we have seasonality with respect to sales and customer traffic. It sounds like you may be experiencing concerns with your hours. It would be helpful for us to understand your store so we can better understand what is causing your current dissatisfaction. Please reach out to e.kruger@osjl.com so we can arrange a time to discuss your concern further.
Viewing 70 - 72 of 932 Reviews

Glassdoor has 960 Ocean State Job Lot reviews submitted anonymously by Ocean State Job Lot employees. Read employee reviews and ratings on Glassdoor to decide if Ocean State Job Lot is right for you.