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Ocean State Job Lot

Engaged Employer

Ocean State Job Lot reviews

2.9

38% would recommend to a friend

(932 total reviews)
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Marc Perlman

34% approve of CEO

35% positive business outlook

Ocean State Job Lot has an employee rating of 2.9 out of 5 stars, based on 932 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ocean State Job Lot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

932 reviews
3.0
May 10, 2019

Insider signups has gone too far

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really like working for this company. I have been very grateful for the chances and opportunities I have been given. I recommend people to apply and work all the time.

Cons

Getting people to sign up for the Insider program is way too pressured and forced. cashiers are made to feel really low and bad at their job when they don't maintain a certain percentage each week and then need to be retrained on how to get insiders. Our pay could be better as well.

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Ocean State Job Lot Response
6y
Thank you for your time and thoughts. We will be sharing with the leader of store operations your concerns on Insider Sign Up.
3.0
Jul 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Most of the staff was cool, there were a lot of regular customers you'd build a repore with as well which made it interesting. The employee discount was competitive, one of the best in the area

Cons

The amount of work for the wages they pay (minimum) is crazy. You're expected to be moving around and doing SOMETHING at all times, even if everything is done. They let you bring water to a register but get annoyed if you ask to go to the bathroom even if there's no customers . Their POS systems are in DIRE need of an upgrade, it's like working a register from 1987. Super high turnover because of the backwards point system that they claimed to change but it really just stayed the same and good employees were terminated for having one too many sick days and not getting a note to the manager fast enough

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Ocean State Job Lot Response
7y
Thank you for the time. We will share your thoughts with the store leaders as well as our team in IT. As for turnover, we have industry leading retention. Best of luck..
1.0
Jul 11, 2018
Recommend
CEO approval
Business Outlook

Pros

I have no positive things to share.

Cons

I find it very interesting that after scrolling through many reviews, none of the negative reviews were commented on by ocean State and only the good reviews had a comment. That speaks VOLUMES about your “open door polity”

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Ocean State Job Lot Response
7y
Thank you. I believe you meant policy? not polity? To be an engaged employer you need to answer all and OSJL does that. We would not be a Forbes Best Employer if it was not for the many associates who took the time to share our true story. It's unfortunate when people leave and sometimes it is because of a boss. That should not be an indictment on the company. Those that take the time to reach out to the Regional Managers and Director of Store Operations gove the company a chance to rectify situations before they become like yours. We wish you the best of luck.
Viewing 85 - 87 of 932 Reviews

Glassdoor has 960 Ocean State Job Lot reviews submitted anonymously by Ocean State Job Lot employees. Read employee reviews and ratings on Glassdoor to decide if Ocean State Job Lot is right for you.