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Ocean State Job Lot

Engaged Employer

Ocean State Job Lot reviews

2.9

38% would recommend to a friend

(932 total reviews)
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Marc Perlman

34% approve of CEO

35% positive business outlook

Ocean State Job Lot has an employee rating of 2.9 out of 5 stars, based on 932 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ocean State Job Lot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

932 reviews
1.0
May 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Besides some fun coworkers there isn't a single pro.

Cons

Absolutely no chance of advancement... Unless you are one of managements favorites. Completely bizarre business model. Loss prevention only watches employees while thiefs walk out with half the store. Point system is, pointless. Insane store policies that seem to be in place strictly to make people mad. Management does not care at all about employees. I really wish I could rate this company less then 1 star.

1.0
Aug 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Co-workers Good employee discount I found my co-workers were my only reason to come into work. They were all very kind and everyone liked to help each other. The 20 percent discount was nice.

Cons

Point system Unorganized merchandise Unclean Poor customer service Bad management This place constantly looks for a reason to get rid of people on a regular basis. I worked for this company for two years, and was a very hard, courteous worker. I was employed at the Bristol, Ct location. In february I was let go because of "points" however I had not gone over my allotment for the year. The management is unsympathetic to its workers and front end supervisors are treated like dogs. The store is constantly messy and is clearly understaffed. The products are cheap, and we had a lot of angry customers bc of that. I saw rotten produce on the shelf stay there for weeks. The food in general was disgusting and I personally pulled expired product from shelves frequently that my co-workers/managers missed. Most of the time our front end supervisors got flack for things that were not their fault, and had to deal with berating for customers with no help from management. Things were poorly labled and improperly priced, causing constant backups in the front end and a lot of lost business. Id advise no one to work for this company.

2.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay for management has improved. They offer decent healthcare. They have a 401K program, but have NO company match. **If this is your career path, please make other plans to supplement your retirement.

Cons

Negative work environment. Heavy workload. Terrible inventory control. Lots of management turnover. Policies are constantly changing with a lack of any consistency. Corporate treats staff like they are easily replaced. Ownership is aged and out of touch with the needs of the stores. The store have really old and outdated fixtures (many are rusty, dirty and damaged) but they will spend big bucks on camera systems to watch all the employees from the comfort of the corporate office, They have zero understanding of demographics . Corporate stocks and markets every store the same regardless of the location. They push staff hard to get donations and signups for their loyalty programs. They deride any team member that does not meet the corporate goals.

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Ocean State Job Lot Response
5mo
Thank you for your nearly 10 years of service and for your leadership in the Boston market. We appreciate your positive feedback regarding our competitive pay and healthcare benefits. We also value your candid perspective on our store operations and environment. We are currently focused on modernizing our facilities and improving the synergy between our corporate support teams and store locations. Feedback from experienced leaders like you is essential as we work to evolve our inventory processes and workplace culture. We wish you the very best in your future endeavors.
Viewing 94 - 96 of 932 Reviews

Glassdoor has 960 Ocean State Job Lot reviews submitted anonymously by Ocean State Job Lot employees. Read employee reviews and ratings on Glassdoor to decide if Ocean State Job Lot is right for you.