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Ocean State Job Lot

Engaged Employer

Ocean State Job Lot reviews

2.9

40% would recommend to a friend

(932 total reviews)
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Marc Perlman

37% approve of CEO

38% positive business outlook

Ocean State Job Lot has an employee rating of 2.9 out of 5 stars, based on 932 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ocean State Job Lot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

932 reviews
1.0
Dec 14, 2020
Recommend
CEO approval
Business Outlook

Pros

The job itself was satisfying in that I really enjoy merchandising and I was basically given creative freedom to do whatever I wanted in the department from day one. I worked quicker and harder than anyone else in the department and made everything look so much nicer and more shoppable, and I took great pride in that. The customers are always so sweet and wonderful and I loved chatting with them and helping them navigate the store.

Cons

Managers were nowhere to be seen the majority of the time. I had started a job I wasn't familiar with, and almost never had a manager nearby to help with issues. I was left totally by myself much of the time. My job was to stock the food department, so I had to cut open boxes the majority of the time, but the mandatory gloves they gave me were way too big and I had to buy my own. Not only that, but instead of emptying the box and placing the product on the shelf, I had to cut a window in the dirty cardboard box and put the whole thing on the shelf, which not only wasted a ton of time, but the boxes were dusty and smelly and very unsanitary and difficult to shop out of. It looked awful and wasted a ton of space. Planograms looked like they hadn't been re-done in years, and they insisted I cannot flex anything into a planogram even if it had been left empty for weeks, so aisles were often empty and unappealing. And of course when I cut my finger very badly while dealing with a glued up box, no one offered me a bandage or showed me where the first aid kit was, I just got written up while I bled on the floor. If I finished stocking what product was on the floor, I wasn't allowed to use a pallet jack and get more product, I was forced to wander around the store to find a sleepy manager to bring more product out for me even though I could do it faster myself. The store was also filthy from top to bottom, floor had probably never been washed since opening day, and fixtures were impossible find because they weren't organized anywhere. Just a completely mismanaged mess, which makes the customer and employee suffer. For minimum wage, there are much nicer places to work if you work hard, hustle hard, and want to be loyal to a company that's loyal to you.

3.0
Nov 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Truly the store was my family, full of people I trusted and enjoyed working with. That being said you have to be willing to overlook the small things and allow yourself to be a part of a team. Be humble and remember why you are there, that being the customers.

Cons

I changed my position to be a supervisor on what is affectionately known as the road crew. That was ultimately my down fall. I have great reservations about making this review in the first place because after reading my title EVERYONE will know who I am. But I feel certain things need to be said and while I am sure HR is working on fixing what is a very broken aspect of the company, I feel that the damage has been done. It is amazing, truly amazing, how one person in power can sow so much discord and mistrust among a group of people for the company that they work so hard for. Let me give you a quote or two that I ask you to remember before you are lured in to any position within the store planning department. "Don't tell people they did a good job". If they didn't meet the exact specifications of what you wanted them to do in that day don't reward them in any way. "The company's only cares about money". That bright quote was repeated to me several times within the same minute so that I would not mistake what I was being told. This individual still works for the company as of the day that I have written this review.

1.0
Sep 30, 2020

Avoid for long term employment

Recommend
CEO approval
Business Outlook

Pros

The employee discount is the the best thing

Cons

Treatment of long term employees is lacking

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Ocean State Job Lot Response
5y
Thank you for your feedback. In spite of your experience, we are very proud of the longevity and retention of our associate team across Ocean State Job Lot. A contributing factor in this success is our open door and the overall accessibility of our leaders. I would encourage you to reach out to your STL, DTL or HRBP to discuss your concerns.
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Glassdoor has 960 Ocean State Job Lot reviews submitted anonymously by Ocean State Job Lot employees. Read employee reviews and ratings on Glassdoor to decide if Ocean State Job Lot is right for you.