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Ocean State Job Lot

Engaged Employer

Ocean State Job Lot reviews

2.9

38% would recommend to a friend

(933 total reviews)
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Marc Perlman

35% approve of CEO

36% positive business outlook

Ocean State Job Lot has an employee rating of 2.9 out of 5 stars, based on 933 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ocean State Job Lot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

933 reviews
1.0
Jan 12, 2026

Taking hours away.

Recommend
CEO approval
Business Outlook

Pros

Insurance and the vacation stays

Cons

In the last year Ocean Job Lot has basically screwed its ATLs. We went from salary to hourly with no bonus. We were allowed 45 hours. But vacations and sick days we lost money since we could only get 8 hours instead of the 9. Then one week before Christmas, we were informed, despite record sales, that we are being cut to 40 and dont dare go 40.1 hours. For most of us that is almost $200+ a week we are losing. And the company just got an award for best company to work for. Total BS!

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Ocean State Job Lot Response
5mo
Thank you for your long-term dedication to Ocean State Job Lot. We sincerely value your five-plus years with Ocean State Job Lot and appreciate your honesty regarding recent transitions. We understand that changes to compensation and overtime availability are difficult, especially during the holiday season. The shift from salary to hourly was intended to align with labor regulations, but we hear your frustration regarding how this has impacted your take-home pay and the calculation of your benefits. Your feedback about our communication and Core Principles is being shared with our leadership team. We strive to live up to our reputation as a top employer, and that includes listening when our associates feel we’ve missed the mark. We would welcome the chance to speak with you directly. Please feel free to reach out to our Senior HR Business Partner Ed Kruger at e.kruger@osjl.com to discuss your concerns further.
1.0
Nov 14, 2025

Company has tanked

Recommend
CEO approval
Business Outlook

Pros

steady hours, each store has at least one associate who cares

Cons

Required overtime that you cannot use sick time to replace I.e. scheduled 45 hours and need to leave early? You eat the difference. Indifference in corporate level. Best friend game. If your store manager is close with corporate heads, don’t expect any help from HR.

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Ocean State Job Lot Response
5mo
Thank you for your 5 years of service with Ocean State Job Lot. As an Area Team Leader, you have played a significant role in our operations, and we want to acknowledge the dedication required to reach that tenure. We hear your frustration clearly, particularly regarding freight volume and payroll. The nature of the closeout industry is unpredictable—when great merchandise becomes available, we move on it to provide value to our customers. However, we understand that this influx of inventory puts a heavy physical and mental strain on our store teams. We are actively working on balancing our desire for aggressive inventory acquisition with the operational realities our teams face on the ground. Regarding your concerns about HR impartiality, Loss Prevention visibility, and payroll policies: We take these comments seriously. We strive to ensure our HR team is an objective resource for every associate, regardless of store relationships. We would like to understand your specific situation regarding sick time and overtime usage, as we want to ensure policies are being applied correctly and fairly. Please feel free to reach out to Senior HR Business partner Ed Kruger at e.kruger@osjl.com so we can discuss these matters confidentially.
1.0
Mar 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The benefits are great. No 401k match, but health benefits are good.

Cons

This is a private company, which means you have not just one job, but 7. The company is extremely frugal, when it comes to labor. You’re promised a lot, but it never happens or it takes forever. Your male counterparts will always be ahead of you, so don’t even bother trying to be elevated or promoted. There are some women in “leadership” roles but it's very few and it’s just to check off a box or they’ve sold their soul to the company. There is a lot of favoritism. There are "old timer" people still working there that take up most of the salary doing next to nothing or sitting on countless useless conference calls to pass the time but earn still earn a large paycheck, while you clean up the mess of their mistakes and deal with the problems they left behind or created (while making a dismal laughable salary). There’s no support from leadership. During touchbases it’s highly likely your boss won’t pay attention to you or make eye contact, because they’re preoccupied elsewhere or are “putting out” so many fires. It’s unfortunate but so many people are miserable and they don’t see it, the only thing that keeps a lot of people there (including myself) was the shared misery of being there with my other coworkers because they felt similarly or the same. Everything is a knee jerk reaction in this high stress environment and you will work so fast and on so many things you will most likely burnout from the stress or overwhelm of trying to keep up, which is convenient since the health benefits are great and you’ll highly likely need those to take care of yourself since your mental and physical health will be in the trash. You will never have time off, and if you do, expect to be on email or checking chats. The expectations continue to be unrealistic while you are grossly underpaid. Their “hybrid” strategy for corporate is also a joke, since their favorite associates can work remotely (some in different states) no questions asked and the ones that are high performers are questioned about why they aren’t in the office 5 days a week. Or their favorite workers just leave in the middle of the day. This is a high gossip environment while no one is held accountable. If you enjoy working in a high stress environment with a dead end career, being lied to and gossiped about, while being part of a boys club, this is the perfect company for you!

Viewing 169 - 171 of 933 Reviews

Glassdoor has 961 Ocean State Job Lot reviews submitted anonymously by Ocean State Job Lot employees. Read employee reviews and ratings on Glassdoor to decide if Ocean State Job Lot is right for you.