Old Navy reviews

3.6

61% would recommend to a friend

(14,686 total reviews)
avatar

Horacio “Haio” Barbeito

71% approve of CEO

54% positive business outlook

Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,686 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
2.0
Feb 11, 2009

Not what is as to be when working.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The discounts....because I didn't not really feel any sense of respect AT ALL!!!!

Cons

The seriousness of the job....there was really none. Som e bosses acted like kids. It's nice to be cool, but when you are sometimes out of line then many do not take you seriously.

5.0
Feb 9, 2009
Recommend
CEO approval
Business Outlook

Pros

the people i work with are amazing. i started out with more than minimum wage.

Cons

nothing really. you have to deal with customers that arent really friendly, but oh well..

4.0
Jan 29, 2009

CHEAP PRICES, LOW PAY, UNRELIABLE PEOPLE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you want, you can take all the time off you need. There's no shortage of employees at Old Navy. Some people are on the payroll for months and don't even work at all. Soon there will be a 25% discount of Old Navy employees at that store, and a 50% off at Gap and Banana Republic. Also, many people call out a lot of times. This is a great chance for more hours.

Cons

The hours are scarce and management doesn't know when to stop hiring. Our raises are solely based on results of a survey customers are given. Most of the time, the people filling out these surveys are ticked of customers who want to criticize us. Well... at least we're given raises,even though small ones. Thank goodness our raises aren't based on sales growth, or our wage will actually go down. When people call out, it usually means I have to do more work. Management does a horrible job in holding people responsible for being unreliable, I wish there was a number rating for that along with the other things I rated. The thing I hate most is that the corporate idiots keep changing their minds when it comes to where stuff should go. Seems like we're changing stuff all the time and it's hard to keep up where everything is. This makes it difficult to find things when putting stuff back,or finding something for someone. I wish management would stop focusing on those credit cards and start focusing on their staff. The hours are so few, that it probably wouldn't be worth it to reward an employee since they barely work. Seems like the money saved from credit cards just gets eroded by theft. Maybe the company would make more by having less stuff stolen than trying to force people to get credit cards.

Viewing 14662 - 14664 of 14,686 Reviews

Glassdoor has 15,413 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.