Is Old Navy a good company to work for?

Old Navy has an overall rating of 3.6 out of 5, based on over 15,413 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Old Navy to a friend and 54% have a positive outlook for the business. The best reviews about Old Navy have been left by employees working as Software Engineer , Customer Service Representative (CSR) and Assistant Merchandising Manager .

Does Old Navy pay their employees well?

According to anonymously submitted Glassdoor reviews, Old Navy employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Old Navy. This rating has been stable over the past 12 months.

How satisfied are employees working at Old Navy?

61% of Old Navy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Old Navy 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Old Navy?

Sales Associate (4135) , Brand Associate (1212) , Retail Sales Associate (594) , Cashier (359) , Sales Associate/Cashier (332) , General Manager (200) , Assistant Manager (189) , Sellebrity (175) , Brand Ambassador (143) , Associate (140) , Store Manager (102) , Customer Service Representative (97) , Manager (97) , Merchandising Specialist (91) , Assistant General Manager (81)

What are the pros of working at Old Navy according to real employee reviews?

"The hours are flexible and they are very lenient when it comes to requests off." ((in 797 reviews)); "the coworkers are nice and friendly" ((in 658 reviews)); "They had flexible schedules for people who were in school or worked more than one job." ((in 383 reviews)); "Great benefits and you are never bored with your job because it will consistently change." ((in 376 reviews)); "good work environment and motivating" ((in 316 reviews))

What are the cons of working at Old Navy according to real employee reviews?

"Poor management and may ask you to work way too many hours when you specifically told them you were not able to." ((in 987 reviews)); "The pay is low for the amount of work and customers you have to deal with." ((in 879 reviews)); "New Manager was rude and commanding" ((in 653 reviews)); "No work/life balance (ON used to preach work/life balance and seemed to geuinely care about their employees but that's disappeared in the last 2 yrs)." ((in 237 reviews)); "No training (less than two weeks for management mostly as modules on the computer)" ((in 204 reviews))

What are employees saying about Old Navy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Old Navy layoffs and their outlook for job security at Old Navy in 2026.

What are the top reviewed Old Navy locations?

New York , San Francisco , Chicago , Houston , Atlanta , Los Angeles , Dallas , Charlotte , San Antonio , Philadelphia , Miami , San Diego , Orlando , Columbus , Austin , Brooklyn , Las Vegas , Indianapolis , Nashville , Boston , Cincinnati , Phoenix , San Jose , Denver , Jacksonville , Seattle , Saint Louis , Oklahoma City , Virginia Beach , Kansas City

Old Navy reviews

3.6

61% would recommend to a friend

(14,686 total reviews)

Horacio “Haio” Barbeito

71% approve of CEO

54% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.3

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,686 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15K reviews

3.0

Jan 25, 2009

If you want to find good people.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

I you want good discounts and a fun place to work in that is the place for you. You will find good co- workers and have a good time outside the workplace. The discount is really appealing even during the sales. You can pretty much buy what you want for nothing.

Cons

Don' t count to much on the paycheck and you will be working a lot of hours for pretty much nothing, unless you' re a manager or store manager. Besides the environment is very stressful and the management not very helpful.

5.0

Dec 25, 2008

Very fun college job.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

I really enjoyed my time at Old Navy. The most of the management was awesome. They were very caring and were always willing to help you when needed. My co-workers were great. Most of us were a close group and would always go out after work. The pay was average but I really liked who I worked with. The management always worked with are schedule. I was at school while I worked there and they would work around. Is is great to work for a company that will do that. Old navy was an excellent job that I worked at.

Cons

There were a couple of cons. The frist con was I had one manager I did not care for. There were times when we were supposed to get off at closing but we would have to stay until everything was nice and perfect. There were times we stayed 2 or 3 hours late just to get everything done. If only she would have had a life. Another con was when we got a new manager who would do the hiring she woud pay the new associates more than the people who were experienced. So the new people were making more money than the ones who had been there at least a year.

4.0

Dec 8, 2008

increased hourly wage.

Logistics manager

Recommend

CEO approval

Business Outlook

Pros

They offer a range of clothing to suit the various different needs of women: work wear, casual clothing, evening wear and nightwear. Old Navy has an online info and Internet shop where account-holders can purchase items for their wardrobe online by secure server. Shoppers can search items by type and create their own preferred ensembles by combining separate items.

Cons

low pay no recognition to customer srv. rep.

Viewing 14665 - 14667 of 14,686 Reviews

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Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Old Navy

Old Navy reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

If you want to find good people.

Very fun college job.

increased hourly wage.

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