Old Navy reviews

3.6

61% would recommend to a friend

(14,686 total reviews)
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Horacio “Haio” Barbeito

71% approve of CEO

54% positive business outlook

Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,686 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
4.0
Dec 2, 2008
Recommend
CEO approval
Business Outlook

Pros

The pay is decent for a retail store. The benefits are good if you are full-time. You get exercise from walking around constantly for 7-8 hours a day. My bosses are awesome. they have charity donation/time match, meaning if you donate to a charity or put time in at one, Gap, Inc. will match that donation with the same charity. You get time and a half for working the days before and after the major holidays. If you are full time you get holiday pay. At my store, they are very good at working with you if you need time off. That's about all I can think of right now.

Cons

They do not take into account your educational degree when considering pay (at least they didn't for me). It is extremely hard to get a full-time position unless you are management. Even the keyholders are part-time. There are too many changes made to the store, everything is pretty much moved around everyday. The typical downfalls of any retail job- rude customers, folding and refolding the same shirts millions of times a day, not enough hours sometimes etc. etc. There are some people at my store that I could live without working with. It's not the easiest company to advance in.

2.0
Nov 30, 2008
Recommend
CEO approval
Business Outlook

Pros

The discounts at Old Navy were pretty good, they seemed better than a lot of other retail stores in the area.

Cons

The managers at my store seemed to really play favorites, and they were very sales oriented. They were not happy unless every single customer walked out the door with an Old Navy card. It actually got to the point where some of our managers would harass our customers for example not let them into a fitting room, until the customer had listened to the entire Old Navy Card promotion. It's one thing to be a good sales person and another to harass people to get what you want.

3.0
Nov 25, 2008
Recommend
CEO approval
Business Outlook

Pros

This is a great place to work if you are a student or in transition between jobs. Because it is a part of Gap, Inc. you get employee discounts at Gap and Banana Republic. Plus you get to wear an awesome headset.

Cons

Most of their sales associates are part-time, and many don't stay long. Often the customers for this brand tend to be very messy in so there is a lot of folding and rehanging of merchandise. This results in needed to stay late to clean up.

Viewing 14668 - 14670 of 14,686 Reviews

Glassdoor has 15,413 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.