Old Navy reviews

3.6

61% would recommend to a friend

(14,686 total reviews)
avatar

Horacio “Haio” Barbeito

71% approve of CEO

54% positive business outlook

Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,686 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
2.0
Nov 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Good discounts. Good interactions with people.

Cons

Poor management structure. The lower end managers do all the work while the "senior managers" sit in the office. Unrealistic expectations set by corporate. Expected to be a credit card pusher and don't take no for an answer.

2.0
Nov 13, 2008
Recommend
CEO approval
Business Outlook

Pros

You can wear jeans and t-shirts to work. The Old Navy credit card is pretty easy to sell.

Cons

They told me i could work 30 hours a week. In the 3 months i've been there i have yet to have that happen. They only give yearly raises. I recently moved to New Jersey and will be spending the Thanksgiving weekend in MD with my family, yet management refuses to approve the time off request.

2.0
Oct 17, 2008
Recommend
CEO approval
Business Outlook

Pros

With past experience you can get slightly higher than minimum wage pay. Work with a variety of people who are generally good to be around and work with. Wide range of tasks to do each day, not stuck on one thing usually. Honestly cant think of anything else...

Cons

Where to start! Unless you have been there for a long time its hard to move up in the company. Getting trained properly never really happens they just throw you in and expect you to get it all very quickly. Having cash handlers have to come over everytime you have a question or problem on register gets very annoying. Theft is a big problem and theres not a thing that you can do about it because even if you see someone stealing all you can do is get a discription and call the police or security guard. You CANNOT hold them in the store for any reason or accuse someone you saw stealing. Which means by the time the security guard comes they are long gone. Folding and organizing a table then having it in two seconds be completly undone gets annoying very very quickly. Constantly pushing old navy cards gets old as well

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