Does OnPoint Community CU pay their employees well?

According to anonymously submitted Glassdoor reviews, OnPoint Community CU employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at OnPoint Community CU. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at OnPoint Community CU?

56% of OnPoint Community CU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnPoint Community CU 2.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at OnPoint Community CU?

Teller (14) , Member Service Representative (6) , Bank Teller (5) , Branch Service Specialist (5) , Member Relationship Officer (3) , Back Office (2) , Banker (2) , Loan Officer (2) , Member Service Specialist (2)

What are the pros of working at OnPoint Community CU according to real employee reviews?

"Benefits were great and that's pretty much it" ((in 22 reviews)); "Nice people." ((in 9 reviews)); "Pay is good." ((in 5 reviews)); "If your manager is good, you might be ok." ((in 4 reviews)); "Quarterly bonus were decent" ((in 3 reviews))

What are the cons of working at OnPoint Community CU according to real employee reviews?

"Low pay, lies, double standards, little to no support, no work life balance" ((in 6 reviews)); "Inconsistent and decentralized management, oppressive work culture, long hours, low commission, Invasive and personally invasive management at some branches." ((in 3 reviews)); "Inconsistent management" ((in 3 reviews)); "Must wait 4 years to accrue 20 days of PTO instead of 15" ((in 2 reviews)); "The upper management is all old Bank of America people, so the bottom line is their main concern." ((in 2 reviews))

What are the top reviewed OnPoint Community CU locations?

Portland , Vancouver , Beaverton , Chicago , Redmond , Clackamas , McMinnville , Oregon City , Sherwood , Salem

OnPoint Community CU reviews

3.6

56% would recommend to a friend

(28 total reviews)

Robert A. Stuart

89% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (28 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

28 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jan 6, 2025

Great Place if you can manage financial discussions

Tier 2 technical support representative

Recommend

CEO approval

Business Outlook

Pros

Work from home options, great benefits, holiday bonuses, consistent work.

Cons

Can sometimes be stressful talking with bank members who are in difficult situations that you need to help them navigate.

OnPoint Community CU Response

1y

Thank you for taking the time to share your feedback. We're thrilled to hear that you value the work-from-home options, benefits, holiday bonuses, and consistency—these are all important parts of creating a supportive and balanced workplace. We also understand that helping members navigate challenging situations can sometimes be stressful. Your role in supporting our members during those moments was incredibly valuable and appreciated, as it reflects our commitment to providing excellent service. Thanks for your time at OnPoint, and we wish you the best in your career.

3.0

Dec 28, 2024

Senior Teller

Senior teller

Recommend

CEO approval

Business Outlook

Pros

OnPoint is great for getting to know the community.

Cons

The pay is quite low.

OnPoint Community CU Response

1y

Thank you for sharing your feedback. We're glad to hear you appreciate the opportunity to connect with the community—building strong relationships is something we take great pride in at OnPoint. We also understand that competitive compensation is an important part of creating a positive employee experience. Please know that we regularly review our pay structure to ensure it aligns with industry standards and supports the well-being of our team. If you’d like to share additional thoughts or suggestions, we encourage you to reach out to HR directly. Your feedback is invaluable as we work to make OnPoint an even better place to work.

2.0

Nov 11, 2024

Has its perks

Teller

Recommend

CEO approval

Business Outlook

Pros

Great insurance and 401k is match 5 percent

Cons

No work life balance, 6 days a week. Only 2 weeks paid vacation every year, no matter how long you have work with the company and 1 week sick time. Favoritism is bad. Low pay job on how stressful the job is.

OnPoint Community CU Response

1y

Thank you for taking the time to share your honest feedback. We’re sorry to hear about your concerns regarding work-life balance, vacation time, and overall workplace culture. OnPoint seeks to provide a total compensation package that includes competitive base pay, incentive opportunities, amazing benefits, PTO, volunteer time, 11 paid holidays, and so much more. We truly strive to create a workplace that prioritizes empathy and fosters a sense of community, and it’s clear there’s room for improvement. We welcome the opportunity to discuss your concerns and learn more about your experiences. We encourage you to reach out to a member of the HR team to discuss further.

Viewing 4 - 6 of 28 Reviews

Jobs at OnPoint Community CU

Teller - Vancouver Waterfront

(INSTORE) Bilingual Teller/ Branch Service Specialist - S Salem