Does OnPoint Community CU pay their employees well?

According to anonymously submitted Glassdoor reviews, OnPoint Community CU employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at OnPoint Community CU. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at OnPoint Community CU?

56% of OnPoint Community CU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnPoint Community CU 2.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at OnPoint Community CU?

Teller (14) , Member Service Representative (6) , Bank Teller (5) , Branch Service Specialist (5) , Member Relationship Officer (3) , Back Office (2) , Banker (2) , Loan Officer (2) , Member Service Specialist (2)

What are the pros of working at OnPoint Community CU according to real employee reviews?

"Benefits were great and that's pretty much it" ((in 22 reviews)); "Nice people." ((in 9 reviews)); "Competitive pay, co" ((in 6 reviews)); "Quarterly bonus were decent" ((in 3 reviews)); "Good training." ((in 3 reviews))

What are the cons of working at OnPoint Community CU according to real employee reviews?

"Not much for Work/Life Balance" ((in 5 reviews)); "Inconsistent and decentralized management, oppressive work culture, long hours, low commission, Invasive and personally invasive management at some branches." ((in 3 reviews)); "Inconsistent management" ((in 3 reviews)); "Must wait 4 years to accrue 20 days of PTO instead of 15" ((in 2 reviews)); "The upper management is all old Bank of America people, so the bottom line is their main concern." ((in 2 reviews))

What are the top reviewed OnPoint Community CU locations?

Portland , Vancouver , Beaverton , Chicago , Redmond , Clackamas , McMinnville , Oregon City , Sherwood , Salem

OnPoint Community CU reviews

3.6

56% would recommend to a friend

(28 total reviews)

Robert A. Stuart

89% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (28 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

28 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Aug 20, 2024

Great Company, Great Rates, Great Benfits

Loan officer

Recommend

CEO approval

Business Outlook

Pros

All around amazing company. Low fees, low interest rates. Great pay

Cons

A little behind on Sales & Marketing Tools for Sales Employees

OnPoint Community CU Response

1y

Thank you for your feedback. Continuous improvement is a priority for us, and feedback like yours helps us identify areas where we can better support our team. Thank you for being a valued part of OnPoint!

1.0

Jul 26, 2024

Distressing, Strange Vibe/Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Adequate salary and benefits policies.

Cons

Very poor company-wide communication. Repeatedly requested training assistance; non-existent responses. Culture does not appear to respect or care about employee satisfaction or welfare. Uncomfortable corporate vibe. Look elsewhere; do not accept job if offered.

OnPoint Community CU Response

1y

We appreciate your feedback and experience. We strive to provide a positive workplace culture and take your input seriously and will continue building upon our training programs to help our employees keep delivering excellent member experiences. We truly value the contributions of our employees and are grateful for your time with us.

3.0

Jun 28, 2024

Few good things

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, co-workers, great health insurance

Cons

Verbally abusive customer base, they expect you to take way more calls due to high turn over rate, limited to no room for growth unless you work yourself to the point of not being your own person anymore. You get docked/punished if you have to leave/come late while almost every week a manager would need to leave early or show up late.

OnPoint Community CU Response

1y

Thank you for your honest feedback. We appreciate your continued commitment to delivering quality experiences to our members and would welcome the opportunity to discuss your concerns and learn more about your experiences. We encourage you to reach out to a member of the HR team to discuss further.

Viewing 7 - 9 of 28 Reviews

Jobs at OnPoint Community CU

Advocacy Coordinator Position

(INSTORE) Bilingual Teller/ Branch Service Specialist - S Salem

Member Service Representative/Relationship Officer - Gresham