Does OnPoint Community CU pay their employees well?

According to anonymously submitted Glassdoor reviews, OnPoint Community CU employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at OnPoint Community CU. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at OnPoint Community CU?

56% of OnPoint Community CU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnPoint Community CU 2.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at OnPoint Community CU?

Teller (14) , Member Service Representative (6) , Bank Teller (5) , Branch Service Specialist (5) , Member Relationship Officer (3) , Back Office (2) , Banker (2) , Loan Officer (2) , Member Service Specialist (2)

What are the pros of working at OnPoint Community CU according to real employee reviews?

"Benefits were great and that's pretty much it" ((in 24 reviews)); "workers can be good people." ((in 9 reviews)); "Great pay" ((in 5 reviews)); "Trauma informed care Supportive Management Excellent Salary Wonderful fringe benefits Great work life balance" ((in 4 reviews)); "Quarterly bonus were decent" ((in 4 reviews))

What are the cons of working at OnPoint Community CU according to real employee reviews?

"Low pay, lies, double standards, little to no support, no work life balance" ((in 6 reviews)); "Inconsistent and decentralized management, oppressive work culture, long hours, low commission, Invasive and personally invasive management at some branches." ((in 3 reviews)); "Must wait 4 years to accrue 20 days of PTO instead of 15" ((in 2 reviews)); "The upper management is all old Bank of America people, so the bottom line is their main concern." ((in 2 reviews))

What are the top reviewed OnPoint Community CU locations?

Portland , Vancouver , Beaverton , Chicago , Redmond , Clackamas , McMinnville , Oregon City , Sherwood , Salem

OnPoint Community CU reviews

3.6

56% would recommend to a friend

(97 total reviews)

Robert A. Stuart

89% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OnPoint Community CU has an employee rating of 3.6 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OnPoint Community CU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

97 reviews

5.0

Jul 27, 2024

Awesome people, awesome company

Computer developer/programmer

Recommend

CEO approval

Business Outlook

Pros

People who work here are intelligent and dedicated. Many people have been around for 10, 15 and 20 years and genuinely love it. The benefits are fantastic. 160 hours pto, 40 hrs can be rolled over and the rest cashed out if not used. They cover all health and dental insurance. They don’t lay-off employees and they support their movement so they’re satisfied in their careers.

Cons

I have no criticism at this point!

OnPoint Community CU Response

1y

Thanks for taking the time to leave your review! We really appreciate your support.

1.0

Jul 26, 2024

Distressing, Strange Vibe/Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Adequate salary and benefits policies.

Cons

Very poor company-wide communication. Repeatedly requested training assistance; non-existent responses. Culture does not appear to respect or care about employee satisfaction or welfare. Uncomfortable corporate vibe. Look elsewhere; do not accept job if offered.

OnPoint Community CU Response

1y

We appreciate your feedback and experience. We strive to provide a positive workplace culture and take your input seriously and will continue building upon our training programs to help our employees keep delivering excellent member experiences. We truly value the contributions of our employees and are grateful for your time with us.

2.0

Jul 21, 2024

Disappointing

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

- possibilities to work from home - good benefits - occasional free swag gifts - opportunities to volunteer - free, non-temperature controlled food sometimes

Cons

- toxic workplace - chronically understaffed - underpaid, or not paid for additional skill set (i.e. speaking Spanish) - performative DEI - unreasonable expectations - unclear expectations and plans for change - despite advertising they are for the people, and non-profit, they only care about the profit and how quickly they can grow

OnPoint Community CU Response

1y

Thank you for taking the time to write your review. Continuous improvement is part of our culture, and we appreciate your feedback. While we're glad you find value in the benefits, remote work options, and some other positive experiences, we're sorry you've experienced other challenges. Providing an environment for our employees to feel valued is of the utmost importance to us. We would appreciate the opportunity to discuss your concerns and encourage you to reach out to HR.

Viewing 22 - 24 of 97 Reviews

Jobs at OnPoint Community CU

Advocacy Coordinator Position

Teller/Branch Service Specialist - Gresham