Does OnPoint Community CU pay their employees well?

According to anonymously submitted Glassdoor reviews, OnPoint Community CU employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at OnPoint Community CU. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at OnPoint Community CU?

56% of OnPoint Community CU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnPoint Community CU 2.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at OnPoint Community CU?

Teller (14) , Member Service Representative (6) , Bank Teller (5) , Branch Service Specialist (5) , Member Relationship Officer (3) , Back Office (2) , Banker (2) , Loan Officer (2) , Member Service Specialist (2)

What are the pros of working at OnPoint Community CU according to real employee reviews?

"Benefits were great and that's pretty much it" ((in 24 reviews)); "workers can be good people." ((in 9 reviews)); "Great pay" ((in 5 reviews)); "Trauma informed care Supportive Management Excellent Salary Wonderful fringe benefits Great work life balance" ((in 4 reviews)); "Quarterly bonus were decent" ((in 4 reviews))

What are the cons of working at OnPoint Community CU according to real employee reviews?

"Low pay, lies, double standards, little to no support, no work life balance" ((in 6 reviews)); "Inconsistent and decentralized management, oppressive work culture, long hours, low commission, Invasive and personally invasive management at some branches." ((in 3 reviews)); "Must wait 4 years to accrue 20 days of PTO instead of 15" ((in 2 reviews)); "The upper management is all old Bank of America people, so the bottom line is their main concern." ((in 2 reviews))

What are the top reviewed OnPoint Community CU locations?

Portland , Vancouver , Beaverton , Chicago , Redmond , Clackamas , McMinnville , Oregon City , Sherwood , Salem

OnPoint Community CU reviews

3.6

56% would recommend to a friend

(97 total reviews)

Robert A. Stuart

89% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OnPoint Community CU has an employee rating of 3.6 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OnPoint Community CU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

97 reviews

3.0

Jun 28, 2024

Few good things

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, co-workers, great health insurance

Cons

Verbally abusive customer base, they expect you to take way more calls due to high turn over rate, limited to no room for growth unless you work yourself to the point of not being your own person anymore. You get docked/punished if you have to leave/come late while almost every week a manager would need to leave early or show up late.

OnPoint Community CU Response

1y

Thank you for your honest feedback. We appreciate your continued commitment to delivering quality experiences to our members and would welcome the opportunity to discuss your concerns and learn more about your experiences. We encourage you to reach out to a member of the HR team to discuss further.

4.0

May 9, 2024

Amazing support

Member relationship officer

Recommend

CEO approval

Business Outlook

Pros

I received great support from my branch manager.

Cons

Not much for Work/Life Balance

OnPoint Community CU Response

2y

Thanks for taking the time to leave your review! We really appreciate your support. In addition to 11 paid holidays and vacation time for all employees, we encourage everyone to communicate with our management and HR teams about individual workloads.

4.0

May 2, 2024

Great place

Learning specialist

Recommend

CEO approval

Business Outlook

Pros

People are amazing to work for and with.

Cons

Communication and compensation could be better.

OnPoint Community CU Response

2y

Thanks for taking the time to leave your review! We really appreciate your support. We strive to be transparent with both employees and members. Investing in our employees’ well-being is especially important, which is why we offer many competitive and comprehensive benefits. If you would like to discuss in more detail, we encourage you to reach out to your manager or a member of the HR team.

Viewing 25 - 27 of 97 Reviews

Jobs at OnPoint Community CU

Advocacy Coordinator Position

Teller/Branch Service Specialist - Gresham