Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at OnTrac?

37% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay ok hours stable" ((in 37 reviews)); "Good people working there and it’s okay" ((in 18 reviews)); "Good money and can be done early" ((in 15 reviews)); "• friendly coworkers" ((in 11 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 8 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"Some managers are bad at managing and is lazy" ((in 17 reviews)); "I work quite long hours in my job." ((in 16 reviews)); "no benefits lack of opportunities" ((in 13 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

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OnTrac

OnTrac reviews

2.9

37% would recommend to a friend

(598 total reviews)

Mike Brown

75% approve of CEO

39% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.8

Career opportunities

2.7

Culture & values

2.7

Compensation and benefits

2.6

Senior management

OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

598 reviews

1.0

Jan 6, 2015

This company is considered by many the worst in the world.

Warehouse

Recommend

CEO approval

Business Outlook

Pros

I lost 100 something pounds.

Cons

Everything. You make 9 an hour and the work is way beyond 9 dollars. I used to weigh 315 pounds and now I'm 192.You Only get one 30 min break out of the whole night. By the way That's the only break you get meaning you work extremely hard for almost 7 hours 30 min. Management is very poor. There are no benefits

1.0

Dec 26, 2014

VERY UNPROFESSIONAL/DISORGANIZED/UNRELIABLE

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-No experience needed for hire -Laid back work environment -Little to no dress code -We choose our 2 days off

Cons

-Management doesn't seem to think things through -Many customers don't get their packages and 1/2 of my coworkers don't care -We don't get paid enough for all the work we do -Doesn't let you work overtime unless its peak -After 1+ yr of work they still don't care about you -We don't get paid more for training or if we take Spanish as well as English calls

1.0

Dec 10, 2014

Even I wouldn't use their Services

Central customer service representative

Recommend

CEO approval

Business Outlook

Pros

Full-time Hours Rookie customer service reps, entry level job anyone with ZERO experience is perfect for this job

Cons

Every single aspect of the company is unprofessional. The service is garbage customers never get their packages. No one follows up on any task and the pay is horrible.

Viewing 565 - 567 of 598 Reviews

Jobs at OnTrac

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Warehouse Package Handler

Warehouse Package Handler

Warehouse Package Handler

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OnTrac

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Reviews by job title

This company is considered by many the worst in the world.

VERY UNPROFESSIONAL/DISORGANIZED/UNRELIABLE

Even I wouldn't use their Services

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