Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at OnTrac?

39% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"pay is good but commission need to be more competitive" ((in 35 reviews)); "Good people working there and it’s okay" ((in 19 reviews)); "People and money are good" ((in 14 reviews)); "• friendly coworkers" ((in 11 reviews)); "Decent pay, flexible schedule, lots of food" ((in 7 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 18 reviews)); "I work quite long hours in my job." ((in 14 reviews)); "Upper management can not be the best but most are very nice." ((in 13 reviews)); "no benefits lack of opportunities" ((in 12 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

39% would recommend to a friend

(598 total reviews)

Mike Brown

69% approve of CEO

40% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

598 reviews

5.0

Jun 10, 2026

Exciting Growth Company with Strong Opportunities to Make an Impact

Vice president human resources

Recommend

CEO approval

Business Outlook

Pros

OnTrac is a company that provides employees with the opportunity to make a meaningful impact. The organization is focused on growth, operational excellence, and continuous improvement, creating opportunities for employees to contribute beyond their immediate responsibilities. The people are committed, hardworking, and passionate about serving customers, and there is a strong willingness across the organization to embrace change and innovation. Employees who are adaptable, collaborative, and results-oriented can build rewarding careers and have a visible influence on the company's success.

Cons

As a company undergoing significant growth and transformation, there are naturally opportunities to continue strengthening processes, communication, and cross-functional coordination. The pace is fast, and priorities can evolve as the business responds to customer needs and market opportunities. Employees who thrive in dynamic environments will be most successful.

OnTrac Response

3w

Thank you for sharing such thoughtful feedback about your experience at OnTrac! We’re glad to hear that you’ve found opportunities to make a meaningful impact and contribute to the company’s continued growth and success. It’s especially rewarding to hear your recognition of the people across the organization who bring commitment, collaboration, and innovation to their work every day. As we continue to grow and evolve, we appreciate your perspective on the opportunities that come with transformation and continuous improvement. We appreciate everything you and the rest of the team do to help move our business forward and strengthen the employee experience along the way.

1.0

Jun 9, 2026

Low salaries and limited advancement opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

401(k) match is ok if you join.

Cons

Low salaries Part time company moto No systematic annual raises for hourly production workers No career advancements Promotions are based off who you know

OnTrac Response

3w

Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet expectations. We take feedback like this seriously and are always looking for ways to improve the employee experience across our teams. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

5.0

Jun 8, 2026

Great place to work if you are ok rolling up your sleeves

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Opportunities to make an impact - Good pay and benefits - Good people to work with

Cons

- Lots of changes - Communication could use some improvement

OnTrac Response

4w

Thank you for taking the time to share your experience! We’re really glad to hear you’ve found opportunities to make an impact, value in the pay and benefits, and great people to work alongside. Our operations move fast and continue to evolve, but it’s the people who make the difference every day. We appreciate your feedback around communication and the perspective you've gained throughout the changes we've experienced. We appreciate everything you and the rest of the team do to keep things moving and help us improve along the way.

Viewing 121 - 123 of 598 Reviews

Jobs at OnTrac

Logistics Coordinator

IT & Cyber Security Senior Engineer

Loss Prevention Investigator Senior Specialist

Systems and Network Engineer

OnTrac

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Reviews by job title

Exciting Growth Company with Strong Opportunities to Make an Impact

Low salaries and limited advancement opportunities

Great place to work if you are ok rolling up your sleeves

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