Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at OnTrac?

37% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay ok hours stable" ((in 37 reviews)); "Good people working there and it’s okay" ((in 19 reviews)); "Good money and can be done early" ((in 14 reviews)); "• friendly coworkers" ((in 11 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 9 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 18 reviews)); "I work quite long hours in my job." ((in 15 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "no benefits lack of opportunities" ((in 12 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

37% would recommend to a friend

(598 total reviews)

Mike Brown

75% approve of CEO

39% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.8

Career opportunities

2.7

Culture & values

2.7

Compensation and benefits

2.6

Senior management

OnTrac has an employee rating of 2.9 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

598 reviews

2.0

Feb 7, 2026

Difficult place for ethical, process-driven managers

Area manager

Recommend

CEO approval

Business Outlook

Pros

• Fast-paced environment with opportunities to learn quickly • Exposure to multiple operational areas • Coworkers at the front-line level are generally supportive

Cons

• Leadership culture discourages transparency and accountability • Managers who raise structural issues, request documentation, or seek consistency are viewed as problems rather than assets • Expectations change frequently without written guidance, making accountability one-sided • Heavy reliance on “business need” to justify excessive workload and role creep • Hard work and problem-solving are not consistently recognized if they challenge existing practices

OnTrac Response

2mo

Thank you for taking the time to share your experience and for the detail in your feedback. We’re glad to hear you’ve found opportunities to learn, gain exposure across operations, and work alongside supportive front line teams. That foundation is important in a fast paced environment. We also take your feedback around leadership, transparency, and consistency seriously. Creating an environment where expectations are clear, communication is open, and team members feel supported in raising concerns is critical, and insights like yours help highlight where we can continue to improve. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

1.0

Mar 12, 2025

Horrible Corporate Management

Manager

Recommend

CEO approval

Business Outlook

Pros

The new people don’t know how the company works so they try their best to be helpful. Because of the constant quitting and hiring you get to meet some good people. 😃

Cons

Higher management is solely focused on their egos. They are there to get their friends in and paid well while taking money from everyone else. If you are an hourly employee they don’t even offer sick time because you are just a number. If you are management be prepared to be treated like filth but with a smile from the people above. It was at one point a great company that was forward looking but it seems that they invested more on making new positions for their friends then anything else. Be ready to be questioned on why you are buying needed supplies while they talk about the 3k bill they ran up drinking on the town the day before.

OnTrac Response

2mo

Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet expectations. We take feedback like this seriously and are always looking for ways to improve the employee experience across our teams. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

1.0

Jul 31, 2019

Horrible Company - Fake Reviews when they're good ones.

Accounts receivable manager

Recommend

CEO approval

Business Outlook

Pros

I liked my hours for the most part

Cons

Everything else. Rampant abuse, sexual harassment, retrograde company culture. Please beware and keep eyes and ears open, like I did.

Viewing 22 - 24 of 598 Reviews

Jobs at OnTrac

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OnTrac

OnTrac reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Difficult place for ethical, process-driven managers

Horrible Corporate Management

Horrible Company - Fake Reviews when they're good ones.

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