The company is in total chaos. You think a project is going in one direction, but then higher-ups meet and pull the project in another direction. You're constantly on edge, and when things go wrong, people immediately start pointing fingers. During my tenure, every project ended up this way because someone thought they knew better and didn’t take into consideration what would be best from the people that actually know what they’re doing.
The office itself is horrible. The CEO thought it would be a great idea to have an open office concept to bring in more energy. What you end up with is an extremely loud office where you’re listening to customer service reps take calls all day. You might get lucky and sit somewhere different, but then you might end up next to someone who decides it’s okay to take calls without headphones. Not everyone is like that, but in general, people here have some of the worst office etiquette. They’re expanding the office space, so hopefully, that will help the issue, but I’m really doubtful.
One of the biggest areas of concern is how often people are let go. Most of the time, it's without notice; other times, their roles get “phased out.”
Employees receive an annual survey, and C-level executives and other managers are always shocked at the low scores. They talk about how it's not good and how we need to improve morale, but then nothing is ever done about it.
