One Call reviews

3.0

39% would recommend to a friend

(715 total reviews)
avatar

Nick Mendez

38% approve of CEO

39% positive business outlook

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews
1.0
Nov 29, 2018

Care coordinator I

Recommend
CEO approval
Business Outlook

Pros

No weekends - Monday to Friday

Cons

They pay low for all the work you get to do They monitor everything you do.. even if you want to go to bathroom you would have to wait til your break otherwise you get Mark down for taking personal time... It's terrible. Managers are very micro managing and they feel superior than you. They truly don't care much for the employee only you do the work non stop

5.0
Nov 15, 2018
Recommend
CEO approval
Business Outlook

Pros

So far, I have been very impressed. My hiring class seems to be full of a wide range of competent individuals from different cultures, experiences, and ages. We've been set up on a 6 week training course that will be very thorough, so we are capable of hitting the ground running when the time comes. Benefits listed are truly awesome, which at face value shows the company cares about its employees. All of the supervisors, managers, and company executives we have met thus far have seemed down to earth, and genuinely willing to help with anything they can.

Cons

It is an under-developed company. It is under going tremendous growth through new fields, and expanding clientele and existing networks, so they are experiencing growing pains operationally from that; however, that's really not a true con for the job market. It really just means a larger job market and for specific individuals qualified for the right positions, a foot to stand on for compensation arguments once you get in the door. If you have what they want, show them that you are what they need.

1.0
Nov 8, 2018
Recommend
CEO approval
Business Outlook

Pros

None... I honestly can’t think of one. A paycheck? Currently looking for new job.

Cons

This company has gone way downhill in the last few years. You are slammed with work and constantly are getting told you’re not doing it fast enough, but you can’t get to your own work because you are getting incoming calls alllll day, seconds apart. You have urgent emails coming in but you can’t get to them, and then get in trouble. If you have concerns and you voice them, you get told “just do your best”. You are extremely micro managed as well. You pretty much have to be logged on to your phone at all times. If you go to the bathroom, you have to take personal time on your phone but that gets docked from your scheduling adherence which gets brought up in your monthly review. The turnover is extremely high but apparently management doesn’t get the hint why.

Viewing 418 - 420 of 715 Reviews

Glassdoor has 768 One Call reviews submitted anonymously by One Call employees. Read employee reviews and ratings on Glassdoor to decide if One Call is right for you.