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      One Call

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      One Call reviews

      3.0

      42% would recommend to a friend

      (714 total reviews)
      avatar

      Nick Mendez

      44% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      One Call has an employee rating of 3.0 out of 5 stars, based on 714 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      714 reviews
      1.0
      Jul 21, 2015

      DO NOT WORK HERE!

      Finance specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Casual dress, employees are friendly, security in building and parking garage. Nice suite, nice building, multiple elevators. Landscaping and exterior are well maintained.

      Cons

      Turnover in upper management and staff is astronomical. Supervisors and managers make decisions they aren't qualified to make. None of the management communicate with one another and are mostly at odds. Training is a joke, conducted by an employee who obviously hasn't been there very long. Some managers are constantly scrutinized while others seem to do whatever they want.

      3.0
      Feb 5, 2015

      Account Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employees to work with

      Cons

      Senior management (President, CEO, etc) have their blinders on and do not see the value of their employees

      2.0
      Jan 22, 2015

      join the 21st century

      Care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some managers who know what they are doing and actually care about their teams. The medical benefits are good.

      Cons

      The company grew too fast and previous ownership left employees in the hands of money hungry owners and executives that don't invest in any way with the care coordinator. They have lost touch with the most important employee, what they call a Care Coordinator. We are the money makers and we are treated the worst. All other departments in the company see the call centers as the lowest of the low. Customers walk all over you and no one cares. For $13/hr to live in New Jersey it just isn't worth it. No one takes suggestions. They just keep going about business as if it was 1999. If you want to work with energetic or ambitious people this is not the place. High turn over in the call center. Zero schedule flexibility.

      Viewing 43 - 45 of 714 Reviews
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      ReviewsOne Call reviews

      Glassdoor has 767 One Call reviews submitted anonymously by One Call employees. Read employee reviews and ratings on Glassdoor to decide if One Call is right for you.