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      One Call

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      One Call reviews

      3.0

      40% would recommend to a friend

      (715 total reviews)
      avatar

      Nick Mendez

      40% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      715 reviews
      3.0
      Sep 30, 2017

      Opinion from someone who works for someone at OCC

      Interpreter/translator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good. Somewhat. For starting out, and being a beginner interpreter with no previous experience (Or credentials), they pay a decent per-hour rate. That's about it though. There is no training, so you're all on your own, which might or might not be a bad thing for you.

      Cons

      Many, many errors in the system. This typically means more money for an employee, but it still isn't enough to pay any of your bills. They (My boss) give you such few hours a week that it doesn't even satisfy a part-time status. There is no room for improvement except on experience alone. Beware of asking for a raise or anything along those lines. Your boss will step on you. I also felt that there was very little communication between employee and boss. She kept telling me that I don't even work for OCC so to not even bother with associating myself with them (Even though I carry out a lot of their tasks). You have to go to many many places using your gas and although you get compensated, I feel as though it's a drain on your resources. Overall, very incompetent and with no benefits. All they care about is giving you your money's worth, which I hear is about half of what is given to someone with credentials, and the rest they leave up for you to figure out. I detest working for them most of the time and constantly hope for a better job.

      avatar
      One Call Response
      8y
      Thank you for this feedback. As independent contractors are not employed by One Call, we cannot speak to the pay, training, or benefits of your position. However, we thank you for the services you provide to our patients and other customers through your independent arrangement.
      3.0
      Sep 28, 2017

      Senior Care Coordinator

      Senior care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stabile work environment. Work from home.

      Cons

      Stressful job. Over-worked Limited training options No room for growth Negative environment

      avatar
      One Call Response
      8y
      Thank you for sharing this feedback. As you are a current employee, please bring your concerns to either your management team or an HR representative for their assistance. We want to ensure all employees have the support and resources needed to successfully do their job.
      1.0
      Sep 15, 2017

      Recruited to leave a good job with the promise of a better career

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary and bonus plan. Quality services and great support staff. Clients were satisfied with the services - however competition and providers were starting to undercut OCCM and causing clients to leave/reduce referrals.

      Cons

      Had a good job with another company in the industry and was contacted about company expanding sales reps in the area. Even though I was exceeding assigned goals, executive management decided to lay me off, and 30% of the field sales force nationally. The person in my territory that was retained, was not meeting their assigned goals over the same time period. Based on what I could surmise, the person who decided which one of us to retain, was based on a past working relationship and not on performance. On top of this, OCCM enforced their 12 month non compete agreement - even on employees that were there less than 12 months.

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      ReviewsOne Call reviews

      Glassdoor has 768 One Call reviews submitted anonymously by One Call employees. Read employee reviews and ratings on Glassdoor to decide if One Call is right for you.