One Call reviews

3.0

40% would recommend to a friend

(715 total reviews)
avatar

Nick Mendez

40% approve of CEO

40% positive business outlook

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews
2.0
Dec 30, 2016

Supervisor

Recommend
CEO approval
Business Outlook

Pros

Obtain a lot of experience.

Cons

Corporate environment that isn't well in tune with daily processes.

1.0
Dec 12, 2016
Recommend
CEO approval
Business Outlook

Pros

-fun coworkers -tuition reimbursement -blah blah (they wouldn't let me submit the review with less then 5 words)

Cons

This has been recently been bought out by someone who is taking away ALL incentives, outsourcing departments, and doesn't seem to address the fact that major customers are switching to other vendors since we keep messing up claims from lack of training and not holding employees responsible for their mistakes. Since the company is constantly loosing employees, they are hiring anyone they can get just to fill in the spaces. I can keep going on but honestly i would be surprised if the company stays afloat this next year. The pay and management is a joke. I promise you, you will find something better....Good luck!

2.0
Dec 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Outbound calls to providers, healthcare officals, not so much patient contact. Work your queue almost your your own paced with a realistic goal, on ossacsion your had a deadline to meet by your supervisor or team lead.

Cons

Clique like environment. If you're not friends or associates with the right person it will may your employment there unpleasant.

Viewing 523 - 525 of 715 Reviews

Glassdoor has 768 One Call reviews submitted anonymously by One Call employees. Read employee reviews and ratings on Glassdoor to decide if One Call is right for you.