Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at One Call?

40% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (10) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and co workers" ((in 58 reviews)); "Work from home position is good." ((in 42 reviews)); "Great work place people were great" ((in 34 reviews)); "The IT team is great" ((in 14 reviews)); "PTO is generous." ((in 11 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 57 reviews)); "Constant changing of position due to poor management." ((in 49 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 18 reviews)); "Poor Training" ((in 16 reviews)); "Many in upper management scrambling to be on top at any cost." ((in 13 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

One Call reviews

3.0

40% would recommend to a friend

(715 total reviews)

Nick Mendez

40% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (715 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews

1.0

Dec 20, 2015

Poor management

Care management coordinator

Recommend

CEO approval

Business Outlook

Pros

NO comment. NO pros.

Cons

Extremely poor management everything about this place is unethical.

1.0

Dec 9, 2015

Dont expect to stay long .

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

NONE . This place is just a big meat grinder and new hires will be given lousy unworkable files and top performers are given Done Deals and schedule 25 - 30 appointments a day with no problem .

Cons

AVOID ! This place keeps friends and family by giving them easy claims that are Done-Deals. You will be given 60 plus claims that are completely unworkable and your job is on the line and the supervisors and team-leaders know you have garbage files to work . The top performers know how to beat this system and they will tell you tricks to the trade. The only way to keep your job is to not do your job .

1.0

Dec 9, 2015

Armageddon is upon us

Intake

Recommend

CEO approval

Business Outlook

Pros

No pros to list because they no longer exist.

Cons

Onecall taking over has completely ruined Align. Nothing good came out of it. They removed our annual Christmas party and employees will no longer be receiving an end of year bonus in their pay. They are also in the process of outsourcing numerous positions. Onecall is driving the AlignNetworks bus but have no idea how to steer. They are not "making it happen" at all. Align will crumble into oblivion.

Viewing 604 - 606 of 715 Reviews

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Jobs at One Call

Manager, Regional Accounts - Georgia

Regional Account Manager-California

Senior Director Information Technology

Provider Network Account Executive - DME, O&P and Supplies

One Call

One Call reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Poor management

Dont expect to stay long .

Armageddon is upon us

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