One Call reviews

None of the trainers communicate properly, we had multiple people coming into teams to train us and everyone taught us different ways to do the same thing. It was very confusing, must of been their first time training since no one knew what they were doing. I only understood what my job was when I actually started working and doing it. Then asked team members questions and it was more helpful than any manager ever was. Got fired for missing a few days for my mother in laws funeral even though I notified them the week prior when she unexpectedly passed. My manger lied multiple times to higher ups about things that happened and company could care less what happens in your personal life they just want money. I had so many customers call in yelling about One Call. Don't waste your time. And the raises weren't worth the work they request of you. I excelled in my daily goals, top 3 everyday, worked in a few departments for 2 years for them to spit on my funeral request for a few days off and fire me the next morning.

They pay below market rate, because they cannot afford to pay better. They also lay off employees regularly, making high paying jobs at One Call risky to have. This has led to lots of turnover, and experience drain, which will only continue to get worse. I anticipate they will attempt to solve this with increased contractor labor, but that is how they got into trouble in the first place, so clearly no lesson was learned in terms of how to operate in a better way.