One Call reviews

3.0

40% would recommend to a friend

(715 total reviews)
avatar

Nick Mendez

40% approve of CEO

40% positive business outlook

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews
2.0
Aug 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Fully remote work Extremely easy to request off or flex your schedule around so you don’t use PTO Good amount of PTO and holidays Overtime if you want it

Cons

Everything but the time off was a con. They used to care about the patients but turned the place into a call center robot ship. Constantly nagging you to answer calls on hold when you’re doing something for another customer. Expect you to work calls on products that they didn’t even train you on and when you say you don’t know how to do something they don’t get you help or training. Then write you up for silly mistakes. Then hold it over your head when you try to apply to different departments. Oh and when you do finally get the chance to apply out, they don’t even give you a chance to interview. Or they’ll interview just to waste your time and then not even give you the common courtesy of an email that you weren’t selected. You are forever stuck and will never move up no matter how experienced and educated you may be.

4.0
Aug 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Good people, good atmosphere, not sressful.

Cons

Promotions, bonuses, etc, eh. Not the best. You can get lost in the weeds if you don't watch out.

Viewing 130 - 132 of 715 Reviews

Glassdoor has 768 One Call reviews submitted anonymously by One Call employees. Read employee reviews and ratings on Glassdoor to decide if One Call is right for you.