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      One Call

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      One Call reviews

      3.0

      40% would recommend to a friend

      (715 total reviews)
      avatar

      Nick Mendez

      40% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      715 reviews
      2.0
      Nov 12, 2019

      Avoid if you can

      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      3 weeks PTO which is standard

      Cons

      Bad 401K, bad insurance, Steep hierarchy that does not care what you do. Work force management, no autonomy, micro-management from supervisors that do no know or care what you do.

      3.0
      Nov 11, 2019

      best managers, but not the best system

      Care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Human Resources and the Vice president, is incredibly inspiring and approachable. The managers were all very down to earth, took their time to listen to the employees, and set great examples as managers, especially the dx operations manager. I consistantly realized my hard work was aknowledged by my managers and that meant the world to me.

      Cons

      The system for being able to work 30 files outbound and complete 30 inbound daily was hard to accomplish, as during the majority of the day we could reach drs offices and patients we were put inbound only. making it impossible to work those file until after 2 or 3. meeting metrics changed alot, and it was incredibly stressful for the people who placed alot of their self worth as an employee on their metrics. there was alot of great additional training, webinars, and more one could request, but even after getting these approved many times we would have to go back on the phones and we could never complete these after work or during lunch. in addition, the time I worked there I requested or spoke with my managers in our monthly meetings about "y cording" where we could evaluate a seasoned employee, seeing how they best navigated all the systems and also heard the call without being apart of the call. but I only was able to do this during training.

      Viewing 145 - 147 of 715 Reviews
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      ReviewsOne Call reviews

      Glassdoor has 768 One Call reviews submitted anonymously by One Call employees. Read employee reviews and ratings on Glassdoor to decide if One Call is right for you.