Does One Call pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at One Call. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at One Call?

40% of One Call employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at One Call?

Care Coordinator (88) , Patient Care Coordinator (27) , Medical Service Coordinator (19) , Customer Service Representative (17) , Care Coordinator I (14) , Operations Supervisor (10) , Manager (9) , Customer Care Coordinator (8) , Supervisor (7) , Director (6) , Scheduling Coordinator (6) , Accounts Receivable Specialist (5) , Intake Coordinator (5) , Medical Services Coordinator (5) , Medical Transportation Coordinator (5)

What are the pros of working at One Call according to real employee reviews?

"Good benefits and a very active/attentive HR department" ((in 60 reviews)); "Flexible work from home continuous educational available paid for by company" ((in 40 reviews)); "Great work place people were great" ((in 33 reviews)); "The training and the people there were good." ((in 17 reviews)); "The IT team is great" ((in 14 reviews))

What are the cons of working at One Call according to real employee reviews?

"Low Pay (Took me YEARS to earn the same pay I earned at my previous (similar) Customer Service Job in Maryland!)" ((in 58 reviews)); "Constant changing of position due to poor management." ((in 48 reviews)); "Managers don't do any work but are able to tell you that you should be able to meet this and that KPI." ((in 17 reviews)); "The work is mind numbing, quotas keep increasing and become harder and harder to hit goals, upper management is unstable (I’ve lost count of how many CFO’s and CEO’s have come and gone), training for most processes are inadequate because you’ll still find yourself asking for help on something that was not adequately covered." ((in 15 reviews)); "Leadership is cliquey and gossips." ((in 11 reviews))

What are employees saying about One Call layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call layoffs and their outlook for job security at One Call in 2026.

What are the top reviewed One Call locations?

Jacksonville , Parsippany , Springfield , West Hills , Tampa , Titusville , Dallas , Pittsburgh , Alpharetta , Jersey City , New York , Los Angeles , Florida City , Columbus , Philadelphia , Boston , Fairfield , Morristown , Idaho Falls , Cairo , Phoenix , Wayne , Tulsa , Albuquerque , Fayetteville , Jacksonville , Burleson , Flower Mound , El Paso , Houston

One Call reviews

3.0

40% would recommend to a friend

(715 total reviews)

Nick Mendez

40% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (715 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

One Call has an employee rating of 3.0 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have an average working experience there. The One Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

715 reviews

3.0

Nov 20, 2017

Not for the long haul.

Sales professional

Recommend

CEO approval

Business Outlook

Pros

Large, National company. Strong middle management. Too many chiefs!

Cons

Constantly restructuring, no stability, lack of company culture due to many acquisitions.

One Call Response

8y

We appreciate this feedback and will share your concerns with our leadership team.

2.0

Nov 5, 2017

Sucks- stay away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

consistent schedule, that is about it

Cons

low pay/outsourcing/over worked/no job security

One Call Response

8y

We appreciate you taking the time to leave a comment regarding your work experience with One Call. We care about your thoughts and opinions and are sorry to hear that your experience was not a positive one.

2.0

Nov 3, 2017

Care Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Schedules and PotLucks

Cons

Racial tensions in Office after Hired between Member's of management and Associates.

One Call Response

8y

Thank you for providing this feedback. We are constantly working to improve, not only in the services we provide, but also in our workplace environment and culture…and strive to always “do better.” We are glad to hear that you enjoyed the work schedule you had when employed at One Call and are concerned by your reports of racial tension in the workplace. Please contact our HR department directly at your earliest convenience to discuss these concerns.

Viewing 154 - 156 of 715 Reviews

Top companies for "Compensation and Benefits" near you

Kaiser Permanente

4.2★Compensation & Benefits

Humana

3.7★Compensation & Benefits

Elevance Health

3.6★Compensation & Benefits

The Cigna Group

3.5★Compensation & Benefits

Jobs at One Call

Senior Director Information Technology

Principal Product Manager

Principal Product Manager

One Call

One Call reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not for the long haul.

Sucks- stay away

Care Coordinator

Top companies for "Compensation and Benefits" near you

Jobs at One Call

One Call reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

One Call reviews FAQs

Jobs at One Call