One Call reviews

3.0

39% would recommend to a friend

(205 total reviews)
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Nick Mendez

38% approve of CEO

39% positive business outlook

Reviews by job title

205 reviews

Reviews about "Compensation"

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2.0
Oct 10, 2017
Recommend
CEO approval
Business Outlook

Pros

It was a job where I could earn money.

Cons

Promotions are based on your social status within the cliques; employees who are more adept at their jobs and with business protocol in general are left behind if they don't "hang out" with the right people. They will actually promote ill-qualified individuals based on socializing with them outside of work, and then ask the "peons" that know what they're doing (that they don't hang out with outside of work) to help train the individuals they have just promoted. Very strange environment. The harder you work, they will acknowledge it--by telling you you are doing great and giving you more to handle and manage (but not reflecting it in your pay or possible promotions.) There is also a strange, phony air of trying to be constantly upbeat that the upper management tries to radiate. It comes across as more of an attempt at brainwashing the staff to "be happy" than actually being honestly positive. Again, it was all pretty strange. To top it off, there are multiple "mean girls" that have solely been promoted due to their over-familiarity with upper management, not for their actual skill sets. This causes an enormous loss in productivity, as well as a significant increase in departmental errors, staff confusion, interoffice turmoil and low morale. The CEO seems completely checked out. I quietly resigned and haven't looked back.

3.0
Sep 30, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay is good. Somewhat. For starting out, and being a beginner interpreter with no previous experience (Or credentials), they pay a decent per-hour rate. That's about it though. There is no training, so you're all on your own, which might or might not be a bad thing for you.

Cons

Many, many errors in the system. This typically means more money for an employee, but it still isn't enough to pay any of your bills. They (My boss) give you such few hours a week that it doesn't even satisfy a part-time status. There is no room for improvement except on experience alone. Beware of asking for a raise or anything along those lines. Your boss will step on you. I also felt that there was very little communication between employee and boss. She kept telling me that I don't even work for OCC so to not even bother with associating myself with them (Even though I carry out a lot of their tasks). You have to go to many many places using your gas and although you get compensated, I feel as though it's a drain on your resources. Overall, very incompetent and with no benefits. All they care about is giving you your money's worth, which I hear is about half of what is given to someone with credentials, and the rest they leave up for you to figure out. I detest working for them most of the time and constantly hope for a better job.

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One Call Response
8y
Thank you for this feedback. As independent contractors are not employed by One Call, we cannot speak to the pay, training, or benefits of your position. However, we thank you for the services you provide to our patients and other customers through your independent arrangement.
1.0
Sep 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Good salary and bonus plan. Quality services and great support staff. Clients were satisfied with the services - however competition and providers were starting to undercut OCCM and causing clients to leave/reduce referrals.

Cons

Had a good job with another company in the industry and was contacted about company expanding sales reps in the area. Even though I was exceeding assigned goals, executive management decided to lay me off, and 30% of the field sales force nationally. The person in my territory that was retained, was not meeting their assigned goals over the same time period. Based on what I could surmise, the person who decided which one of us to retain, was based on a past working relationship and not on performance. On top of this, OCCM enforced their 12 month non compete agreement - even on employees that were there less than 12 months.

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