One Call reviews

Very low pay for the amount of work expected, no home life due to schedule, stressful trying to meet and exceed metrics, management could care less about employees and only harp on numbers, don’t expect to move up in this company unless you know someone. The pto is good, but the health insurance is sorely lacking. It may be cheap, but you have very high deductibles.

It is very hectic inbound calls back to back with low pay and they expect you to be on a call every second and if you have one minute of downtime they call it “call avoidance”. You will be micromanaged with everything you do yet not appreciated for the hard work you put in everyday. You get written off by QA for such small things it’s annoying and makes you get a very low score. Also no real room for advancement even after being there for a year or so.