One Call reviews

They don’t Care about their employees

It’s a fast-paced call center. If you are in a scheduling or intake department you must be able to multitask and meet unrealistic productivity goals while being micromanaged on every aspect of your workday. If they tell you that you will be “laterally transferred due to business needs” that means you get to keep your pay but you will be placed wherever they need people which is usually a demotion back to square 1, on the phones, in scheduling. There is always a shortage of people in operations. It is also incredibly hard to take time off due to the limited availability of hours allowed per team.