EVERYTHING. They micro manage you like you’re in high school. They tell you that you get 30 minutes of personal but they don’t tell you that includes your bathroom breaks. Management is horrible, they promote from within, but all the managers before never wanted to actually become managers. They just wanted to get off the phones. This company no longer cares about their clients at all. Submitting clients with dementia, taking people off their Medicaid plan when they need the food card benefit and making clients medications more expensive.. all just for the numbers. The pay structure is completely backwards. The company gets paid once an application is approved by CMS, managers get paid on applications submitted and agents get paid on applications retained. Care to know how much time you get during the day to do retention? Zero. They tell you to just take more and more inbounds. So we can’t even make sure we’re getting paid on our applications submitted. If you’re reading this and thinking to yourself “is it really that bad there?” It is and don’t even try it for yourself. Company employee retention is horrible. People get hired and quit within a couple months, sometimes a few weeks (not joking); it’s for a reason. There is no fun here at all and all they care about are the numbers. Horrible to see. Adam, I’m sorry you were fooled to buy Healthworks insurance. This place is a joke and that’s why everyone is unhappy here. When you visit June 11th, they’re going to put on a show and pretend we’re one big happy family. Numbers don’t lie and results don’t lie. This review will probably be buried by the fake five star reviews.
