Is OneDigital a good company to work for?

OneDigital has an overall rating of 2.9 out of 5, based on over 993 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 47% of employees would recommend working at OneDigital to a friend and 46% have a positive outlook for the business. The best reviews about OneDigital have been left by employees working as Principal , Client Executive and Manager .

Does OneDigital pay their employees well?

According to anonymously submitted Glassdoor reviews, OneDigital employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at OneDigital. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at OneDigital?

47% of OneDigital employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneDigital 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at OneDigital?

Account Manager (61) , Benefits Advisor (51) , Benefits Consultant (47) , Client Executive (20) , Sales Representative (19) , Consultant (18) , Senior Benefits Consultant (17) , Principal (12) , Insurance Agent (11) , Licensed Insurance Agent (11) , Manager (11) , Analyst (10) , Benefit Advisor (10) , Client Service Specialist (10) , Senior Consultant (10)

What are the pros of working at OneDigital according to real employee reviews?

"I worked with some truly great people (though that does not apply to leadership)." ((in 67 reviews)); "Benefits are good but you cant afford to take full advantage of them with the money you make" ((in 55 reviews)); "Good work life balance during pandemic" ((in 37 reviews)); "Great leadership and forward" ((in 31 reviews)); "PTO is unlimited" ((in 28 reviews))

What are the cons of working at OneDigital according to real employee reviews?

"Management was horrible to everyone who wasn’t making up to for sales a day." ((in 34 reviews)); "minimal or no training" ((in 18 reviews)); "Managers make commission off of you." ((in 17 reviews)); "The whole process feels like you're walking a fine ethical line—and upper management absolutely knows it." ((in 13 reviews)); "Bonus is advertised as monthly when applying for the job." ((in 12 reviews))

What are employees saying about OneDigital layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneDigital layoffs and their outlook for job security at OneDigital in 2026.

What are the top reviewed OneDigital locations?

Chicago , Atlanta , Irvine , Cupertino , Charlotte , Raleigh , Hartford , Dallas , Richmond , Nashville , Farmington , Boston , Overland Park , Orlando , Los Angeles , Seattle , Washington , San Francisco , Tampa , Cleveland , Independence , San Jose , Berwyn , Philadelphia , New York , Miami , Saint Louis , Rochester , Houston , Pleasanton

OneDigital reviews

2.9

47% would recommend to a friend

(954 total reviews)

Adam Bruckman

63% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

OneDigital has an employee rating of 2.9 out of 5 stars, based on 954 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneDigital employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

954 reviews

1.0

Jan 18, 2026

A Polished Exterior With a Very Different Reality

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote opportunities Nationwide footprint is convenient

Cons

Frequently promotes “Best Workplace” awards, but the day-to-day employee experience does not reflect those claims. Public emphasis on DEI contrasts sharply with the lack of diversity in senior leadership and management. Growth strategy centers on acquiring smaller firms, often followed by restructuring that leads to instability and layoffs once it is financially convenient. Markets itself as a “one-stop shop” for small businesses, yet internal systems, service delivery, and billing processes feel outdated and inefficient. Advancement appears tied more to image, agreeableness, and networking than to competence, accountability, or outcomes.

5.0

Sep 2, 2025

Remote work done right

Account manager

Recommend

CEO approval

Business Outlook

Pros

- the company has been remote before 2020, so there's no option of going back into office - the management structure is clear - my responsibilities are clear - Pay is great - Flexibility to manage home life is wonderful!

Cons

No in-person interaction. Not lots of interacting with coworkers either. My job at least is very independent. I don't have great relationships with my coworkers besides sending each other messages. Although this may be a con for some, it is a pro for me. I need a job that allows me to work independently and not require me to be in a lot of meetings. I can feel isolating, but I knew that going into this role.

OneDigital Response

8mo

Thank you so much for sharing your thoughtful review and for highlighting what you value about working at OneDigital. Supporting our employees in balancing work and home life is a top priority, and it’s great to know that this flexibility is meaningful to you. We understand that remote work can feel isolating for some, while for others, like yourself, it’s a significant advantage. We’re continually looking for ways to enhance our remote culture and foster connection, even for those who prefer a more independent work environment. Thank you again for your insights and for being part of our team. If you ever have suggestions on how we can further improve our remote culture or support your work style, please don’t hesitate to share. We’re glad to have you with us!

2.0

Aug 28, 2025

Kind of misleading

Benefits advisor

Recommend

CEO approval

Business Outlook

Pros

Office is in Willis Tower

Cons

Commuter benfits are nonexistent, monthly "bonuses" are withheld for many months after October. They tell you it is inbound calls doing ten a day when in reality it is mostly outbound doing 75+ calls a day. Extremely high turnover with them bringing in new classes of people weekly to train how to pass the exam rather than learn every facet of insurance. At least half your class of people will leave within the first two weeks.

OneDigital Response

9mo

Thank you for taking the time to share your detailed feedback. We appreciate your honesty and are sorry to hear that your experience did not align with your expectations. -Amber Walker, Director of Human Resources, OneDigital Advanced Health

Viewing 211 - 213 of 954 Reviews

Jobs at OneDigital

Client Success Specialist (Remote)

Senior Retirement Plan Specialist

Florida

View job

Fulfillment Resolution Analyst - Remote

Self-Funded Analyst - Remote

Data Quality Analyst - Hybrid (Atlanta, GA)

Atlanta, GA

View job

OneDigital

OneDigital reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A Polished Exterior With a Very Different Reality

Remote work done right

Kind of misleading

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