OneMain Financial reviews

3.0

42% would recommend to a friend

(2,525 total reviews)

Doug Shulman

51% approve of CEO

46% positive business outlook

OneMain Financial has an employee rating of 3.0 out of 5 stars, based on 2,525 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneMain Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Aug 27, 2018
Recommend
CEO approval
Business Outlook

Pros

over the years I saw this company go through a lot of changes, but they never lost focus of what was important, their team members or customers. No one was ever treated as a number and they looked for ways to give back to the community. It was not a job, it was a family. Compensation and Benefits were excellent and the incentive based program gave the team members the potential to earn more by simply meeting their monthly goals. Upper management dedicated a lot of time and effort in order to improve the communication with the branches so that everyone could be informed of all the changes taking place.

Cons

After the companies merged, policy changes happened on a weekly basis, work life balance became almost non-existent , working late nights and Saturdays became the norm . Your job was threatened if your goal was not met, Upper management lost track of how the team members were treated within the branches. The environment went from a family atmosphere to total chaos. Team members would be reprimanded for spending time getting to know their customers and were considered "time wasters". It became a goal oriented company that the only thing that mattered were results and not the behavior and attitudes of the people working there. The turnover became the highest I saw in the 10 years working there, 6 out of 10 managers in my district alone were gone by the time I left, making me #7.

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OneMain Financial Response
7y
Thank you for your comment. We are happy to hear about your positive experience in our branch. Our goal is to provide a positive work experience for all team members regardless of their associated legacy company. We encourage open communication between team members and management to resolve any issues. – M.S.
3.0
Jul 1, 2018

Don't work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are great, not much else is

Cons

They try to underpay workers. I only got a raise because the minimum pay increased

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OneMain Financial Response
7y
We believe in people, and our team members are our most valuable asset. Thank you for your feedback. Our branch network receives a base rate of pay that is supplemented by a variable incentive program. We strive to keep base rates competitive with our industry as well as geographic location. If you have concerns with your current pay rate, we urge you to reach out to your Manager or HR Business Partner to discuss further. - M.S.
1.0
May 5, 2018

PLS

Recommend
CEO approval
Business Outlook

Pros

Pay is decent, coworkers are great.

Cons

Unrealistic goals for location. Forced to sell loans that will put customer in a bind. Poor management in branch and with district manager. Seems that there is a disconnect with middle management and upper management. Impossible to trust management. Management doesn't seem to understand work life balance unless it pertains to them. It honestly does not even seem like my direct manager is happy to be working here.

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OneMain Financial Response
8y
We're sorry you feel this way, and we take this matter seriously. The Customer Commitment and Borrower's Bill of Rights establish a guiding compass for our interactions with our customers. We're committed to responsible lending. If you believe this has not been followed, we encourage you to escalate your concerns through our ethics hotline. Thank you. - M.S.
Viewing 82 - 84 of 2,525 Reviews

Glassdoor has 2,650 OneMain Financial reviews submitted anonymously by OneMain Financial employees. Read employee reviews and ratings on Glassdoor to decide if OneMain Financial is right for you.