OneMain Financial reviews

3.0

42% would recommend to a friend

(2,525 total reviews)

Doug Shulman

51% approve of CEO

46% positive business outlook

OneMain Financial has an employee rating of 3.0 out of 5 stars, based on 2,525 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneMain Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Nov 19, 2017

Branch manager

Recommend
CEO approval
Business Outlook

Pros

Customer are great. That's it

Cons

Micro managed. Hard core sales environment

avatar
OneMain Financial Response
8y
We're sorry you had that experience and appreciate your feedback. We're committed to providing training and resources to our leaders to empower all team members to take charge of their personal growth and development. We encourage team members to speak with their managers to discuss their personal preferences. You may provide additional information/feedback to hrsocialmedia@onemainfinancial.com.- M.S.
1.0
Nov 10, 2017

Sold my soul to the devil

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay, vacation, a great place to work if you have no conscience

Cons

Increasingly manipulative and deceptive to our indentured servants (aka customers), especially now that ex-OneMain employees have taken positions of power over Springleaf employees. First response to this year's hurricanes? Quickly create a way to contact possibly affected customers and solicit them to renew their loan and take out more money to buy a new car! We changed our name to Springleaf to hide the taint of AIG, but took on a much greater taint by associating ourselves with OneMain.

avatar
OneMain Financial Response
8y
We're sorry you feel this way, and we take this matter seriously. The Customer Commitment and Borrower's Bill of Rights establish a guiding compass for our interactions with our customers. We're committed to responsible lending. If you believe this has not been followed, we encourage you to escalate your concerns through our ethics hotline. Thank you. - M.S.
1.0
Aug 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Vacation time, hour for lunch

Cons

Preying on consumers by having to sell loans and products to them that were often not in their best interest, having to work on Saturdays always in limbo and not always dependent upon my results, micromanagement, dwindling benefits as there is no pension plan now. I could go on and on. I worked in consumer finance for almost 30 years, mostly as a branch manager. I can honestly say that the 8 years I spent with Springleaf were the worst of my career!! They are only concerned with numbers!

Viewing 88 - 90 of 2,525 Reviews

Glassdoor has 2,650 OneMain Financial reviews submitted anonymously by OneMain Financial employees. Read employee reviews and ratings on Glassdoor to decide if OneMain Financial is right for you.