OneMain Financial reviews

There are many downsides for working for this company. For one, it is low-budget and outdated on technology. Maybe the result of being in Citi Holdings for the last several years? It is also extremely disorganized. Too many different tasks are assigned to each individual, making it difficult to have any clear idea of what specifically one's job is. Each branch account executive/ branch account manager/ branch manager trainee is expected to not only issue personal loans to customers, but also spend half of their day making collection calls to delinquent customers that they issued the loans to. On top of that, you're expected to perform office administrative tasks. I've never seen a company structured this way. There should be a much clearer division of labor; i.e. appointing all of these unrelated, time-consuming tasks to different job positions. The most surprising task is managing the cash drawer. In this day and age with all of the electronic methods of payments available it's shocking that a lending institution with the customer-base as large as OneMain's would expect employees to stop everything they're doing every time a customer walks into the office to make a cash payment. Being on the cash drawer alone can take up more than half of one's day which leaves little or no time for the other mandatory tasks that management insists get done. It could have possibly been a workable system if each branch were actually a bank branch with tellers alongside loan officers. Similarly, the system of collections on delinquent accounts could have possibly been a sensible one if there were a separate collection department. However, the company would clearly rather cut costs on labor than hire enough people to evenly distribute the workload. Hopefully the structure of the business will undergo much necessary changes over time with the current merger with SpringLeaf. But as of now, I wouldn’t recommend employment there.