OneMain Financial reviews

3.0

42% would recommend to a friend

(2,523 total reviews)

Doug Shulman

51% approve of CEO

46% positive business outlook

OneMain Financial has an employee rating of 3.0 out of 5 stars, based on 2,523 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneMain Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Dec 28, 2018
Recommend
CEO approval
Business Outlook

Pros

The pay is good better than a bank and benefits are good.

Cons

I worked for the prior company Citifinancial for over 20 years. At first it was a good company to work for but through the years the company was acquiring a lot of competitive consumer loan companies and it got soooo big that I felt upper management lost focus of the reason for their service. The customers. It didn't matter if the customer needed the amount they were qualified for it was you give it to them -no questions or be written up. I have a loan currently with One Main Financial and I have found out they haven't changed. The branches have no authority for anything. Everything needs to go through management that have no clue what the customer is experiencing just what the paper shows. The atmosphere is so cold-not welcoming.

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OneMain Financial Response
7y
Thank you for your comments on our process. At OneMain, we believe in delivering unsurpassed service that exceeds our customers’ expectations while providing products that meet their needs. We are constantly working on finding ways to empower our team members to help deliver excellent customer service. Your comments will be shared with leadership. If you would like to speak with someone further, you can begin that conversation by emailing hrsocialmedia@omf.com. - M.S.
5.0
Aug 15, 2018

I love my job!

Recommend
CEO approval
Business Outlook

Pros

Opportunities for growth and advancement Great benefits (Medical, dental, vision and paid maternity leave) Fantastic Leadership Nice level of competition and bonus structure is nice.

Cons

Training process needs some improvement.

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OneMain Financial Response
7y
We appreciate your feedback, and we're happy to see your comment regarding advancement opportunities and Benefits. OneMain continues to develop and expand upon training for all levels and departments in the organization. We encourage team members to discuss training opportunities with their managers to develop a plan appropriate for their role. You may also provide feedback to hrsocialmedia@omf.com. – M.S.
3.0
May 5, 2018

One-time great job turned average

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Before the merger, Springleaf was a great place to work with strong opportunity for career development. Positive ROI ideas could be implemented in a short timespan regardless of what team you were on and no matter your title.

Cons

After the merger, bad management won out with a heavy emphasis on politics and a minimum emphasis on results. Great place to work became a dull, regulated place to work.

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OneMain Financial Response
8y
Thank you for your comment. Our goal is to provide a positive work experience for all team members regardless of their associated legacy company. We encourage open communication between team members and management to resolve any issues. You may also provide feedback to hrsocialmedia@onemainfinancial.com. – M.S.
Viewing 16 - 18 of 2,523 Reviews

Glassdoor has 2,648 OneMain Financial reviews submitted anonymously by OneMain Financial employees. Read employee reviews and ratings on Glassdoor to decide if OneMain Financial is right for you.