OneMain Financial reviews

3.1

44% would recommend to a friend

(2,524 total reviews)

Doug Shulman

53% approve of CEO

48% positive business outlook

OneMain Financial has an employee rating of 3.1 out of 5 stars, based on 2,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneMain Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Oct 30, 2020

Disloyal employer

Recommend
CEO approval
Business Outlook

Pros

Good pay, hours, benefits and paid time off

Cons

Preaches customer choice, following policy and transparency but expects high insurance sales of expensive products that often give the customer a payment that strains their budget. When you follow customer choice and company policy it can be hard to meet their high sales goals. If you don't meet their lofty goals you're subjected to constant and demeaning "training tools" and "sales training calls" where their insurance trainer and management tell you different ways to "get around" the customer choice and company policies and basically pressure the customer into buying products they may not need and may not be able to afford. I don't miss riding that line between giving the customer a comfortable and satisfying experience and staying off the naughty list.

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OneMain Financial Response
5y
We take great care in providing our customers with responsible, transparent lending solutions. Our interest rates are based on a number of factors, including credit score, income and employment. If you have questions about how we calculate interest rates, or concerns based on your experience, please email us at hrsocialmedia@omf.com with details which will be shared with the appropriate individuals. -OMF
2.0
May 28, 2020
Recommend
CEO approval
Business Outlook

Pros

I worked at a great branch with great co workers.

Cons

A lot of emphasis on pushing loans to customers that arent in their best interests.

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OneMain Financial Response
6y
Each customer and situation is unique. Regardless of the situation, it is our responsibility to offer the best product available with the highest level of customer respect and integrity. If you have concerns, we urge you to reach out to your Manager or HR Business Partner to discuss further. - OMF
1.0
Apr 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Work with great people, great time off.

Cons

cost of healthcare, currently high deductables and only cover 80% after you meet $1500 deductable, poor work/life balance, still working in the office during a pandemic even though most are set up to work from home, this really showed me how the company only cares about the bottom dollar, no regards to my health or that of my family, commission drops every year, harder each year to hit sales/delinq target, since Springleaf took over, it has continued to get worse, year after year. NO RAISES, you can only receive a raise and/or promotion if you pass the LIFE Insurance exam, if you cant, you no longer receive raises. Not even the measly cost of living 1.5% raise. Nothing.

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OneMain Financial Response
6y
Thank you for sharing your opinion. As an essential business, OneMain is committed to making our team members feel safe and appreciated, while continuing to serve our customers. Hopefully you’ve seen our communications that outline the measures we’ve taken. We understand you may not be aware of all of these details, or about the full extent of your benefits and career opportunities, so we encourage you to speak with your manager or HR Business Partner regarding your specific concerns. You may also provide feedback to hrsocialmedia@omf.com. - CK
Viewing 214 - 216 of 2,524 Reviews

Glassdoor has 2,650 OneMain Financial reviews submitted anonymously by OneMain Financial employees. Read employee reviews and ratings on Glassdoor to decide if OneMain Financial is right for you.