OneMain Financial reviews

3.1

44% would recommend to a friend

(2,524 total reviews)

Doug Shulman

53% approve of CEO

48% positive business outlook

OneMain Financial has an employee rating of 3.1 out of 5 stars, based on 2,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneMain Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Sep 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent pay coming out of college Hour lunch break PTO Management (branch specific)

Cons

Aside from the listed pros, this job has been a tremendous disappointment. I've been here 6ish weeks and I'm already looking for something else, which is a shame because the manager at my branch is awesome. The whole job is based around taking advantage of people in bad financial situations. I don't want to ever have to try to trick an 85-year old woman into borrowing thousands of dollars for a car worth nothing at insane interest rates by convincing her that it is cheaper because her current payment is $50 cheaper a month than her current payment, even though the new loan will have her spending an extra $10,000 over 60 months. SO many unethical practices by this company. Also, they tell you in the interview that collections is only a small part of the job, but in reality, it is a big part of it.

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OneMain Financial Response
6y
Thank you for bringing this to our attention. We are committed to responsible lending and would like to know more. You may provide information to hrsocialmedia@omf.com which will be shared with appropriate individuals. - CK
1.0
Aug 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Understand why these 3 categories are important to push monthly for company income and growth.

Cons

Saying “qualified target” instead of GOAL is the same thing, it doesn’t make it optional to employees but market it and make it appear that its optional to customers and State Regulators for CPL. As far as DQ, you CANNOT make customers pay, you can call 6 times a day and if they do not answer you don’t get paid. How about instead of taking away pay from employees who try to collect on those the company gave thousands of dollars to on an auto approval system, you take pay away from senior management and the Board who make ZERO calls to collect. As far as titled %, stop offering more money unsecured AT THE SAME RATE as using a car for less money!!! Dumb!!!

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OneMain Financial Response
6y
We appreciate your feedback. Our branch team members have sales goals throughout the month and are rewarded for meeting these goals through our Variable Incentive Program (VIP). We encourage our team members to have open conversations with their managers regarding any concerns. -CK
2.0
Jun 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Overall good benefits and time off. Good medical, dental and benefit package. Decent 401K options with match up to a percentage.

Cons

Time off is only based on seniority and holidays are usually not available. Typically, branches are understaffed, long hours little or no life-work balance. Bonus depends on collections. Most customers at branch have poor to bad credit and difficult to meet quotas. Micromanaging is the usual manger practice.

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OneMain Financial Response
7y
Thanks for your review! We are glad to hear you enjoy our Benefits. Regarding your concerns, we encourage team members to discuss their individual work life balance needs with their direct managers or HR Business Partner. You may also send additional concerns to hrsocialmedia@omf.com. – M.S.
Viewing 220 - 222 of 2,524 Reviews

Glassdoor has 2,650 OneMain Financial reviews submitted anonymously by OneMain Financial employees. Read employee reviews and ratings on Glassdoor to decide if OneMain Financial is right for you.