Does OneMain Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, OneMain Financial employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at OneMain Financial. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at OneMain Financial?

43% of OneMain Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneMain Financial 3.0 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at OneMain Financial?

Branch Manager (291) , Personal Loan Specialist (233) , Senior Personal Loan Specialist (128) , Loan Specialist (107) , Loan Officer (80) , Assistant Manager (78) , Manager (47) , Financial Representative (41) , Branch Account Manager (36) , Senior Loan Officer (32) , Senior Loan Specialist (28) , District Manager (24) , Intern (23) , Consumer Loan Specialist (22) , PLS (20)

What are the pros of working at OneMain Financial according to real employee reviews?

"Decent hourly and the benefits are good for starting out." ((in 292 reviews)); "They are flexible with my school and the pay is very good for the flexibility and hours." ((in 188 reviews)); "the people are great and the politics seem to be at a minimum." ((in 94 reviews)); "Annual time off is amazing" ((in 78 reviews)); "Work/life balance is good but not great" ((in 75 reviews))

What are the cons of working at OneMain Financial according to real employee reviews?

"Poor management (at my location)" ((in 142 reviews)); "Upper management is horrible and unaware" ((in 92 reviews)); "Many hiring managers have been there for decades and like to do things their own way." ((in 70 reviews)); "Long hours and poor IT." ((in 47 reviews)); "Aside from bonus structure, calling customers 3 times a day, right after their due date gets exhausting." ((in 34 reviews))

What are employees saying about OneMain Financial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneMain Financial layoffs and their outlook for job security at OneMain Financial in 2026.

What are the top reviewed OneMain Financial locations?

Evansville , Baltimore , Chicago , Fort Mill , Tempe , Wilmington , Charlotte , Dallas , New York , Irving , Indianapolis , Houston , Los Angeles , Atlanta , Phoenix , Fort Worth , Nashville , London , Philadelphia , Tampa , Raleigh , Denver , Jacksonville , Pittsburgh , Louisville , Columbus , San Diego , Saint Louis , Cincinnati , Cleveland

OneMain Financial reviews

3.0

43% would recommend to a friend

(1,006 total reviews)

Doug Shulman

51% approve of CEO

47% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Culture & values

3.0

Work/Life balance

2.9

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jul 10, 2023

Seek Employment Elsewhere

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

Employee stock program, dental insurance is good. Pretty inclusive on who they employ. Direct supervisors and team members are ok. This position is only good if you are willing to suffer for a year to move to a different department that is better.

Cons

Many incentives that we were once given have been taken away and/or restricted/reduced. Customer CARE used to have a monthly bonus based on performance, more opportunities to work from home, and more flexibility in scheduling, but no more. The pay overall is lacking and overall less than others in the industry. Also, don't be surprised if the new team member you are training is making more than you! Raises are awful, it does not come close to keeping up with inflation. Overall the direct supervisors are pretty chill, but if a customer ask to speak to a supervisor, it is like pulling teeth to get them to take the call. Management above them doesn't care about you, you are just a number. You will be micromanaged to death, and call volume will be high. You can give them ideas on how to reduce call volume and create a better customer experience, but nothing will change. Your ideas mean nothing. Everyone in my department is at the end of their rope. They are only staying because they are close to retirement, loyal to their direct supervisor, or trying to hang on to their one year mark so they can move departments (don't think about moving departments before your one year, it's practically forbidden), or to new to know better. If you do decide quit or put in your two weeks you may have to pay back some of your vacation you used. Turnover would be higher than it already is if it wasn't for that!

OneMain Financial Response

3y

We are genuinely sorry to hear that you are having a tough experience. We do recommend that you reach out to your human resources business partner and talk about your exact issues. Please consider taking the time to talk with them. If you are unsure of who the right person is, email: hrsocialmedia@omf.com - ck

2.0

Jul 7, 2023

Not terrible

Branch manager

Recommend

CEO approval

Business Outlook

Pros

I guess advancement with turnover being so high

Cons

Bonus’ getting taken because people don’t pay their bills. They force you to loan people (who technically qualify) for a large loan with a high payment only for it to go bad and then wonder why all these leave their company.

OneMain Financial Response

3y

Thanks for taking the time to leave a review, although we're disappointed to hear that you did not have a more positive experience. We hope that your time with us prepared you for the next step in your career. - ck

1.0

Jul 6, 2023

good starter company to lead into banking but that’s it

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits , work- life balance , and I guess you can count rapid advancement because of turnover

Cons

Lack of bonus payout / low base pay for while upper management executives continue to get paid millions. The company routinely boats healthy quarterly profits while not paying hard working employees a living wage. Sad to say, several of my team members work a second job to make ends meet……This use to be great company to work for, but corporate mentality changed from taking care of the employees they in turn will take care of your customer to : only care about shareholders and profits. Your bonus monthly is solely dependent on you collecting payments from customers with poor credit. Around the time covid hit a lot of customers started to default and as a result the bonuses dried up. This wouldn’t be an issue if the base pay was fair but it’s not you can’t live on that alone. Upper management routinely cascades the message down to recruiting that a lot of team members make up pay with our very lucrative bonus structure. Not true anymore. The company is hemorrhaging seasoned team members and can’t seem to figure out why ? It’s the pay or lack there of that couples with the sense that corporate officers could truly care less about their workers on the front line. I think I speak for everyone at the company when I say year end raises at .10 to .40 cents / hr is just insulting.

OneMain Financial Response

3y

Thanks for your candid review. We are sorry to hear your frustrations regarding pay. Our compensation and benefits package are evaluated and guided by a set of company principles that are regularly reviewed. Specifically, as part of our evaluation process our pay and salary ranges are informed and adjusted based on industry standards, general pay practices, and geography. Please consider taking the time to talk with your HRBP about your concerns. - ck

Viewing 226 - 228 of 1,006 Reviews

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