OneMain Financial reviews

3.0

43% would recommend to a friend

(1,006 total reviews)

Doug Shulman

51% approve of CEO

47% positive business outlook

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1K reviews

Reviews about "Compensation"

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2.0
Jul 17, 2023
Recommend
CEO approval
Business Outlook

Pros

You have a good amount of time off.

Cons

Pay is on the lower end Barely get raises Bonus structure not that great No advancements in branch opportunities

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OneMain Financial Response
3y
Thank you for your candid review. We are sorry to hear your frustrations. Our compensation and benefits packages are regularly evaluated to ensure we remain an employer of choice. Our total compensation package remains very competitive in the marketplace. Your HRBP is always available to discuss any of your specific concerns. - ck
2.0
Jul 13, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is okay, below the average living cost in America currently, good starting point for a career while getting a degree

Cons

Oh boy where do I even start, the pay is again below the Average of standard living, insurance here is not really good, management still thinks like it is 20 years ago and ignores technological advancement, the ceo is educated but lacks intelligence sometimes based on his empathy level, a lot of higher ups say the same script everytime about pay, “ you make your own bonus” the company only offers 3-5% raises and even with flawless numbers you still may only get the minimum or nothing at All. You will also have to be expected to close 2-4 loans a day while making 100+ collection calls along with attempting to solicit people into our high interest rate loans. OneMain does not like you reporting them or their employees for bad practices and if you don’t follow the parasitic culture of turning the other cheek you will get booted. I have seen this play out especially with their insurance fine they received for 20 million dollars and a lot of employees even agreed that the fine was applicable. They always want us to upsell every loans and as much insurance as possible, even after being fined. This company is good when you start but after a year they do not care and you are just a number to them. They make it’s insanely difficult to where if you wanna move up your odds of doing so are 2 decades + and it is still not guaranteed. This is not a place to move up in but to sustain. They are finally going to update technology after over a decade, the system crashes everyday and you must call OneSupport which is the support department to fix it almost every other day of the week. Also, if they say you won’t work weekends, the sky is red in their book too…. You will at least have to work 1 Saturday of the month or sometimes 2 and stay late on Fridays. All in all, be very careful and get this job if you need the job, it is a sales job and collection job, not a finance job.

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OneMain Financial Response
3y
OneMain is committed to responsible and transparent lending, and we work diligently with customers who are struggling to stay current with their loans. We offer these customers an array of options to get current and to a better place financially. This is an important duty of branch team members, especially in this challenging economic environment. To address your concerns regarding pay, our compensation and benefits packages are regularly evaluated to ensure we remain an employer of choice. Our total compensation package remains very competitive in the marketplace. Our goal is to create a positive work environment where all employees are treated fairly and are heard. We encourage and thoughtfully consider all team member feedback. - ck
4.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits, compassion for colleagues from upper level management. Decent opportunity for bonuses. Great way to get into lending.

Cons

If you have a manager who lacks leadership, you will not be motivated for long, not have constructive feedback or consistent support. Branch Managers are left to do as they wish. Very goal driven business. You'll work more than you expect if you're in a busy branch. You do not have enough time in the day to think things over or properly prepare. My experience has been in a very busy branch, lower volume branches with strong leaders probably yield a much more positive experience. The learning process at the beginning is very rushed and overwhelming.

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OneMain Financial Response
3y
We feel managers should be interacting with their team, and being present and accessible. If you see this as an ongoing opportunity, our experience shows that hearing this feedback directly from the impacted employee can be a powerful motivator for individual change. HR is always available to help you provide your feedback. - ck
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