OneMain Financial reviews

3.1

44% would recommend to a friend

(2,524 total reviews)

Doug Shulman

53% approve of CEO

48% positive business outlook

OneMain Financial has an employee rating of 3.1 out of 5 stars, based on 2,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneMain Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Oct 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Bonus Benefits Vacation time (but you can rarely take any to make goals) Incentives

Cons

Stressful Slimey Managers just wanting money

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OneMain Financial Response
7y
Thank you for your feedback. Our goal is to provide team members with benefit options that fit their individual lives at affordable prices. We do not want anyone to be treated unfairly and would like to review these concerns. Please provide details to hrsocialmedia@onemainfinancial.com for review. – M.S.
3.0
Oct 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Breakfast meeting every Wednesday, Flexibility to choose when to comp time for Tuesday late night. Work on 1 Saturday a month. Benefits.

Cons

Collections are ignorant. They want us to meet DQ targets but let the customers do what they want and pay when they want with no consequences. 75% of bonus cut when you don’t hit target for the month. Ex: $100 bonus after penalty is $25 and then they tax it separately so the bonus is a joke when DQ isn’t in line so don’t expect it.

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OneMain Financial Response
7y
We appreciate your feedback. Collection duties are part of the primary duties for individuals including branch and call center staff members. It is important that OneMain protects its loan portfolio and collects on accounts that have become delinquent. We strive to work with our customers to try and find an option that meets the needs of all parties. Advancement opportunities are key to the overall development of OneMain Team Members and we strive to provide as many as possible. Some advancement opportunities are not located in the same geographic area where the Team Member currently resides, and we ask our Team Members to be flexible with how they view and decide which opportunities are best for them. please feel free to share any further concerns with hrsocialmedia@onemainfinancial.com. – M.S.
2.0
Jul 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Gave me enough sales experience to get a better sales job, got to work and learn from talented/nice people, okay bonus for highest performers

Cons

Culture of industry let alone OneMain is borderline preditory, not just selling, collections are a big part, high pressure from managers with not a lot of reward, often time required to work late and on saturdays. The DM can also just spring it on the team that they are working saturday. A lot of CYA going on and people are helpful and friendly but you can tell at any moment they will throw you under the bus.

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OneMain Financial Response
7y
We're sorry you feel this way, and we take this matter seriously. The Customer Commitment and Borrower's Bill of Rights establish a guiding compass for our interactions with our customers. We're committed to responsible lending. If you believe this has not been followed, please email hrsocialmedia@onemainfinancial.com. Thank you. – M.S.
Viewing 229 - 231 of 2,524 Reviews

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