OneMain Financial reviews

3.1

44% would recommend to a friend

(2,525 total reviews)

Doug Shulman

53% approve of CEO

48% positive business outlook

OneMain Financial has an employee rating of 3.1 out of 5 stars, based on 2,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneMain Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Sep 24, 2016

Personal Loan Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Starting pay was good, little overtime is available/required. Good desk/customer service job when owned by Citi.

Cons

Springleaf takeover is beyond frustrating. Our goals have doubled and upper management (mostly Springleaf employees) is extremely critical if you aren't getting enough loans and ancillary products. Customers are a joke, mostly poor credit and entitled brats. They also cut your bonus if it's a bad month and customers decide not to pay. They act as if you have control over whether or not customers pay. Managers are more concerned with audits and compliance than the growth that district and area managers are pushing. It's stressful day in and day out.

1.0
Sep 18, 2016

No Longer Community based

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When it was CitiFinancial, I was constantly recruiting people to work there. Competitive salary, training branches, great incentives. As One Main, nor pros other than medical benefits.

Cons

After it became One Main, it was very noticeable that Citi was ready to write the company off and get rid of ASAP. All training is OLM, on line manual. A large majority of the existing managers don't even keep up with the new rules and regulations. Went from being a part of the community, to simply "how to make a buck". I can't remember how many times I was told not to do a loan less than $1500, because it wasn't worth it to the company. I wasn't even allowed to take an application if it was only for $500.Even tho sometimes that is all the customer could afford to pay back. That is why the collections are so out of hand. I actually had to plan my wedding away from weekends and month end!!! Even though I was consistently getting great evaluationsite, no raise in 6 years because I topped out of my pay area too soon.

1.0
Jul 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible. Don't mark you late. Goal is unrealistic at our branch. Different goals for every branch, you still get ranked the same as a branch that is a lot more profitable with a lot of traffic.

Cons

Everything else. Goal is unrealistic at our branch. Different goals for every branch, you still get ranked the same as a branch that is a lot more profitable with a lot of traffic. RUN AWAY!

Viewing 265 - 267 of 2,525 Reviews

Glassdoor has 2,651 OneMain Financial reviews submitted anonymously by OneMain Financial employees. Read employee reviews and ratings on Glassdoor to decide if OneMain Financial is right for you.