Onit reviews

3.7

64% would recommend to a friend

(217 total reviews)
avatar

Michael Farlekas

74% approve of CEO

64% positive business outlook

Onit has an employee rating of 3.7 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Onit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

217 reviews
3.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good colleagues, strong team bonding, and exposure to complex projects. Earlier management genuinely cared about employees and work-life balance, which created a positive culture for many years.

Cons

Since the change in management, the company culture has deteriorated significantly. Multiple rounds of layoffs, especially at senior levels, have created ongoing fear and job insecurity among employees. Work-life balance has suffered due to unrealistic timelines and constant pressure to deliver earlier than what was originally planned, often requiring extended working hours. Promised growth and compensation do not align with the increased workload and responsibilities, resulting in low morale and disengagement. Decision-making feels disconnected from on-ground realities, and employee concerns are rarely acknowledged or acted up

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Onit Response
5mo
Thank you for your honest feedback and for your long service with Onit, we truly appreciate your perspective. We take concerns about work-life balance and culture seriously. Onit offers an many opportunities for our employees to take the time they need to recharge including flexible time off, volunteer days flexible Friday's and we encourage transparent expectations from leadership so our team can thrive. Our Quarterly connects are a key opportunity for employees and manager sot align on goals and set priorities for the upcoming quarter, helping ensure expectations are clear and collaboration is strong. Culture remails a priority this year, and we're investing in initiatives to build engagement and connection across teams. We also encourage employees to lean on their managers or HR for support whenever needed. Thank you again for your feedback. -The Onit HR Team
5.0
Feb 2, 2026

Legal Ops at its best with the best people to work with

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some amazingly talented people here at Onit. From leadership on down there is an emphasis on culture and hiring people with great character traits.

Cons

None to think of at this time

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Onit Response
5mo
Thank you for the great feedback and for sharing your positive experience! We're delighted to hear that you've found Onit's culture welcoming and that our focus on character, teamwork and the people you work with has made an impact. That's exactly the kind of environment we strive to build. We appreciate your perspective and will continue investing in our team and culture moving forward! -The Onit HR Team
1.0
Jan 21, 2026

What a Mess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Base salary is decent, I suppose.

Cons

If you want a front-row seat to organizational dysfunction, misalignment, and chronic underperformance disguised as “hypergrowth,” Onit is the place. This company has all the ingredients for success — a real market, real customers, real demand — and somehow manages to trip over itself at every possible turn. Leadership talks endlessly about AI, innovation, and “category leadership,” but execution is consistently sloppy, reactive, and disconnected from reality on the ground. Sales is treated like a dumping ground for every internal failure: Broken processes? Sales problem. Weak product positioning? Sales problem. Incoherent marketing? Sales problem. Overpromised roadmap? Sales problem. Implementation disasters? Sales problem. Meanwhile, RevOps, Marketing, Product, and Leadership operate in their own silos with zero accountability and minimal urgency. Everything is a fire drill. Nothing is actually fixed. The go-to-market motion changes every quarter, comp plans are constantly reworked, territories are a mess, and strategy is rewritten whenever the last one fails — which is often. Forecasting is fantasy. Enablement is mostly theater. Tools are half-implemented. Data is unreliable. CRM hygiene is a joke. And despite all of that, leadership still somehow finds time to blame individual contributors when deals slip or pipelines stall — as if the revolving door of AEs isn’t a symptom of a deeper problem. Morale is low. Burnout is high. Institutional knowledge walks out the door every month and no one asks why. If you enjoy: Rebuilding the plane while flying it Selling around your own company Explaining away product gaps & strategy to skeptical buyers Getting whiplash from product/strategy pivots Watching strong performers quietly disappear …then Onit will be a perfect fit. For everyone else: there are far better places to build a career.

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Onit Response
5mo
Thank you for sharing your experience and for the honest feedback. We know how important clear support, alignment, and enablement are, and we’re continuing to make improvements in these areas as we grow. We’re sorry this was frustrating and appreciate you taking the time to share your perspective. Wishing you all the best moving forward.
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Glassdoor has 220 Onit reviews submitted anonymously by Onit employees. Read employee reviews and ratings on Glassdoor to decide if Onit is right for you.