Onward Search reviews

4.0

73% would recommend to a friend

(131 total reviews)
avatar

Ken Clark

87% approve of CEO

69% positive business outlook

Onward Search has an employee rating of 4.0 out of 5 stars, based on 131 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Onward Search employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

131 reviews
2.0
Jan 17, 2023

Feels like a Start Up

Recommend
CEO approval
Business Outlook

Pros

-Most employees were very pleasant and nice -Fully remote -PTO isn't bad! -I enjoyed that we received weekly updates from the CEO, Eliana. -Starting rate/salary for recruiter positions is within market rate.

Cons

-Unrealistic expectations when it comes to metrics and maintaining "green status". The company itself was slow for several months to bring in new orders when the market was unstable. Managements solution was to pipeline continuously; however, you can't place talent if you have a lack of orders. -I have never experienced SO much change in a Senior Leadership Team (SLT) until I came to Onward Search. SVP's/VP's change constantly and they act like it's normal. Not to mention, my direct management changed three times while employed. When you have manager after manager leave, you know something isn't quite right. -Favoritism is definitely something that is evident here. I felt that my direct manager favored team members over myself and another colleague which would result in working less than favorable job orders and our submissions not being taken as seriously as the other members of the team. -Learning and Development (L&D) is just not up to the level it should be, especially when you have a delivery team that is brand new to the industry. My "OnRamp" was a PowerPoint deck that was reviewed by the L&D team. The system that is used to house all of the L&D videos is also outdated. -Commission structure is something that definitely needs to be evaluated. (I will not disclose amounts or percentages) As a recruiter, we put SO much work into finding excellent talent. And to be able to place that talent and only receive X% on certain accounts is a huge slap in the face. -This isn't necessarily a Con, it's more of a neutral. While the CEO, Eliana, does have office hours, I wish she had more of a presence in the teams. During the early part of my career with Onward, her office hours would be cancelled time after time and you only saw her on the company meetings/calls.

4.0
May 8, 2022

Okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is pretty good

Cons

Upper management is making lots of changes

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Onward Search Response
4y
Thank you for your review. I am glad that you enjoyed our remote work culture. We work hard to ensure we are living our core value of having fun as a team, even if it is virtually. Over the course of the last year we have made several changes to transform and elevate how we serve our clients and talent and how we measure success through the introduction of new KPI's. Change isn't easy, but neither is being the best we can be and that is what we are setting as our standard. I welcome the opportunity to speak with you live about your thoughts, feel free to reach out directly to me via email at ehassen@onwardsearch.com. Best of luck to you in your future endeavors.
4.0
Feb 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Great teamwork and a fun place to work.

Cons

Minimal training involved for new employees.

avatar
Onward Search Response
4y
Thank you for your feedback and candor. I am glad that you enjoyed our culture and agree that we live to our core values of working as a team and having fun! I welcome the opportunity to discuss your experiences related to our learning and development training programs and the direction we provide our recruiters. You can email me at ehassen@onwardsearch.com.
Viewing 91 - 93 of 131 Reviews

Glassdoor has 161 Onward Search reviews submitted anonymously by Onward Search employees. Read employee reviews and ratings on Glassdoor to decide if Onward Search is right for you.