Ookla reviews

3.7

69% would recommend to a friend

(73 total reviews)

Stephen Bye

69% approve of CEO

68% positive business outlook

Ookla has an employee rating of 3.7 out of 5 stars, based on 73 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ookla employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

73 reviews
5.0
Aug 10, 2017

Two thumbs up!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great flexibility - exciting new projects with expanding the business - welcoming environment - working with smart people

Cons

- Would still like to see more diversity in the engineering department, but leadership knows and is actively working towards that.

1.0
Aug 20, 2023

Increasingly toxic environment

Recommend
CEO approval
Business Outlook

Pros

The few remaining remnants of the old Ookla (mainly people who have not yet resigned or have not been forced out).

Cons

The recent shift in senior leadership at Ookla has given rise to a work environment marked by reduced transparency and heightened hostility. The new management seems disinclined to treat the workforce respectfully or uphold truthfulness, fostering an escalating atmosphere of toxicity. Instances of bullying, harassment, and marginalization among colleagues have become recurrent, resulting in a swift decline in organizational morale and motivation. Any candidates should do their own research and approach with caution.

avatar
Ookla Response
2y
We're pleased to hear that you value the contributions of the long-standing members of our team. Their dedication is indeed an asset to our organization. However, we are deeply concerned about your experience with the recent changes in culture and employee safety. It's disheartening to learn about instances of hostility, bullying, harassment, and marginalization among colleagues. Please know HR is always available to discuss these particular issues further. Ensuring that people are valued and respected is a top priority for us, and we are dedicated to making the necessary changes to achieve this. It is our goal to restore Ookla’s employee morale and a culture where everyone feels safe and valued. As always, your feedback is essential in helping us evolve. If you feel comfortable, we encourage you to reach out to the HR team about your concerns as we hope to understand the context and details of the situation(s) described.
1.0
Jun 6, 2024
Recommend
CEO approval
Business Outlook

Pros

"Unlimited PTO", Virtual Social Events, Book Club

Cons

The company claims to offer flexible work schedules and unlimited PTO, stating that it's fine to take time off as needed, but this is not the reality. Additionally, the management does not provide sufficient guidance, and the onboarding process is inadequate. They emphasize focusing on the company's foundation, but there isn't enough time allocated to actually build this foundation. The documentation is poor, and there is a lack of clarity regarding who owns various tasks, resulting in disorganization. While the company has many talented employees, many of them are becoming increasingly frustrated with the challenges of doing things the right way. The positive mindset that once existed is being replaced by a more capitalist approach, where employees feel like just another number. In fact, employees are already being treated as if they are not individuals, but mere numbers.

Viewing 52 - 54 of 73 Reviews

Glassdoor has 75 Ookla reviews submitted anonymously by Ookla employees. Read employee reviews and ratings on Glassdoor to decide if Ookla is right for you.