OpenTable reviews

4.0

74% would recommend to a friend

(125 total reviews)
avatar

Debby Soo

76% approve of CEO

76% positive business outlook

Reviews by job title

125 reviews

Reviews about "Compensation"

Return to all reviews
5.0
Feb 9, 2023
Recommend
CEO approval
Business Outlook

Pros

- Competetive pay and bonus structure - Clear expectations from management - Diverse and inclusive company with hiring and promoting - "Work from almost anywhere" for most roles

Cons

None that I can think of

3.0
Jan 8, 2023
Recommend
CEO approval
Business Outlook

Pros

-Supervisors and coworkers were for the most part very supportive in you as a person and working towards improving yourself. -Believed in work life balance, though was hard to end your shift if you were on a call as your shift ended. -Pay was decent for first time call center job, and PTO was almost never denied in my experience.

Cons

-While remote training was long (two/three weeks), when put onto the live floor, it felt like there was still a lot of information was not known in how to resolve issues. -Employees outside of customer service did not understand procedure sometimes and would send clients (restaurants) for help that was not something we were able to fix or as a different department. -Shifts were based on performance and was not permanent. Changed every 6 months, so your team and supervisor changed as well too.

Viewing 34 - 36 of 125 Reviews

Glassdoor has 725 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.