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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      4.0

      74% would recommend to a friend

      (673 total reviews)
      avatar

      Debby Soo

      76% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      OpenTable has an employee rating of 4.0 out of 5 stars, based on 673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      673 reviews
      1.0
      Jun 16, 2022

      Extremely Shady Company

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is a nice to have.

      Cons

      Constantly changing teams across the board and forcefully make you move to positions you don't want to be in. Salary decreases after tenured years of working there. Pretend like they care about employees and really don't. Managers are worried about their upward mobility. There are so many more companies out there with work life balance and remote options. OpenTable thinks that is enough, but unfortunately it is not. Look elsewhere.

      2.0
      Jun 25, 2020

      "It's all abut the CULTure!"

      Support
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's some great people working here. People who genuinely want to see you excel and grow professionally. Unfortunately, they're not the ones making the decisions.

      Cons

      The hourly rate is garbage for how much they expect you to do. Expect back to back calls for days before and after any holiday... which you will be working. Holidays are paid but if you're scheduled to work.. you'll be working. Their entire "review/raise" system is built to keep you at the lowest possible pay rate. They will tell you all through training "You'll never get a sup call! Everyone is nice to you!" Complete nonsense. Every call is either a customer angry about their rewards points or some restaurant angry about the software. Good luck. Also, good luck moving up.. if you're not in the right "friend group" you're not going anywhere. It's not like it matters anyway, the restaurant industry is in the toilet right now, they won't be hiring any time soon.

      2.0
      Dec 13, 2019

      Fun atmosphere, but...

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great snacks & close to RTD, I have met some of the best friends I have here.

      Cons

      Extremely difficult to move up or out of support. Pay does not match market wage. Micromanaging. Inflexible attendance policy even with medical verification of illness. Complete lack of diversity in leadership. The values are there but the reality does not match up. Very cliquey and favoritism is apparent. Discouraging

      Viewing 40 - 42 of 673 Reviews
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      ReviewsOpenTable reviews

      Glassdoor has 725 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.