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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      4.0

      74% would recommend to a friend

      (125 total reviews)
      avatar

      Debby Soo

      76% approve of CEO

      76% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Work/Life balance

      4.1

      Compensation and benefits

      4.0

      Culture & values

      3.8

      Career opportunities

      3.7

      Senior management

      Ratings by demographic groups

      Reviews by job title

      125 reviews

      Reviews about "Compensation"

      Return to all reviews
      4.0
      Mar 30, 2017

      Awesome company culture, mediocre pay

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Cool people -Relaxed environment -Schedule flexibility -Beautiful office -Open communication -Learning interesting and relevant technical skills

      Cons

      -Training program is still a work-in-progress -Company is new so many policies changing and things not set in stone -Pay isn't great for the amount of skills we are expected to know and knowledge we are expected to have (being paid as customer support, when in reality we are TECH! should be paid for both!)

      avatar
      OpenTable Response
      9y
      I appreciate the time you took to leave us feedback. Employee training is always a top priority and we are continuing to refine the process in the contact center as it grows. We work hard to make our compensation program fair and rewarding, so please reach out to your HRBP if you have concerns regarding pay. Thanks for your feedback!
      1.0
      Mar 24, 2017

      Sad place to work.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work space and snacks. They provide an RTD Eco pass

      Cons

      Disorganized, LOW pay because they re-branded the position as Customer Service Rep instead of Technical Service Rep. This IS a Tech position! Supervisors don't know what they're doing (except two who came from the previous outsourced provider). Incompetent management. UNDER STAFFED!

      3.0
      Jan 24, 2017

      Not the best, not the worst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Best work/life balance I've experienced in the Bay Area *Relatively interesting industry *Fantastically innovative marketing department *Great happy hours/parties *Most employees are delightful

      Cons

      *Extremely political. The person with the loudest voice usually gets their way *No career progresion or training opportunities *Low pay relative to the bay area

      avatar
      OpenTable Response
      9y
      Thanks for your review! We have put a number of programs, such as Everwise, in place to help develop our managers. We have also updated our mission and values and are spending time on a key value in each of our all hands meetings. As always, I appreciate your feedback. Thanks!
      Viewing 97 - 99 of 125 Reviews
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      Glassdoor has 725 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.