Is OpenTable a good company to work for?

OpenTable has an overall rating of 4.0 out of 5, based on over 724 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 74% of employees would recommend working at OpenTable to a friend and 76% have a positive outlook for the business. The best reviews about OpenTable have been left by employees working as Senior Software Engineer , Account Manager and Account Executive .

Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

74% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 93 reviews)); "Benefits are great" ((in 61 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 54 reviews)); "Great people and teams all around" ((in 33 reviews)); "Good pay and my co" ((in 25 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Senior leadership has no idea what they are doing" ((in 12 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 8 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

What are the top reviewed OpenTable locations?

San Francisco , Denver , New York , Los Angeles , Chicago , Houston , Boulder , Atlanta , Hoboken , Milwaukee , Glendale , Detroit , Portland , Washington , Austin , Minneapolis , Saint Paul , Chattanooga , California City , Altadena , Seal Beach , San Diego , South San Francisco , San Jose , Westminster , Bridgeport , Stamford , Las Vegas , Miami , Lynn

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.0

74% would recommend to a friend

(217 total reviews)

Debby Soo

76% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.7

Senior management

3.7

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

217 reviews

Reviews about "Culture"

Return to all reviews

3.0

Jan 12, 2021

Top Down Approach To Management, Too Many ReOrgs

Marketing

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, log off when you need to, work as hard or as little as you want

Cons

A lot of changes and reorgs, low morale, no autonomy to come up with ideas

1.0

Jan 11, 2021

Useless company to work for!!

Principal developer

Recommend

CEO approval

Business Outlook

Pros

Salary is competitive. Can't think of anything else.

Cons

Managers here are untrained douchebags with just a title but no function as a manager. Hardly have any experience in people management. Almost zero interest in anyone's career development and will steal your work if need be. They will not allow processes to be more efficient and will make it more complex on purpose to show upper management the amount of work they're doing. Engineering practices are a joke with a casual approach to employee on boarding. Don't join this company if you're looking for growth.

4.0

Dec 11, 2020

Great culture, lower earnings than most SaaS companies

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Culture, Easy Sale, Ongoing Training, Great Industry

Cons

Low Pay, Low mobility upwards

Viewing 127 - 129 of 217 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Sr. Compensation Analyst (Hybrid)

Sr. Recruiter (12 month contract)

Account Manager - Central Queue (French Speaking)

Senior District Manager (Remote)