Is OpenTable a good company to work for?

OpenTable has an overall rating of 4.0 out of 5, based on over 724 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 74% of employees would recommend working at OpenTable to a friend and 76% have a positive outlook for the business. The best reviews about OpenTable have been left by employees working as Senior Software Engineer , Account Manager and Account Executive .

Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

74% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 88 reviews)); "Benefits are great" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "Great people and teams all around" ((in 30 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 25 reviews)); "My manager was also absent for 75% of my probation period." ((in 15 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "poor communication to staff (especially those remotely based)." ((in 7 reviews)); "Definitely not paid a competitive salary." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

What are the top reviewed OpenTable locations?

San Francisco , Denver , New York , Los Angeles , Chicago , Houston , Boulder , Atlanta , Hoboken , Milwaukee , Glendale , Detroit , Portland , Washington , Austin , Minneapolis , Saint Paul , Chattanooga , California City , Altadena , Seal Beach , San Diego , South San Francisco , San Jose , Westminster , Bridgeport , Stamford , Las Vegas , Miami , Lynn

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.0

74% would recommend to a friend

(217 total reviews)

Debby Soo

76% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.7

Senior management

3.7

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

217 reviews

Reviews about "Culture"

Return to all reviews

5.0

Sep 22, 2020

COVID19 - RIF

District director

Recommend

CEO approval

Business Outlook

Pros

market leader, work-life, co-workers, competitive salary.

Cons

Giant US market share limits potential locally, CEO shuffle, place within booking holdings, limited transparency, culture current leadership promotes

3.0

Aug 19, 2020

Management has a way to go.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, does not require previous experience, Overall Culture is pretty good.

Cons

Much more stressful than they let on, especially during high volume months. Frequent changes of management staff. There is a great divide between CS and Sales departments that make CS feel lie the red-headed step child.

5.0

Aug 11, 2020

Best company I have ever worked for!!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The people and culture are amazing! Great opportunity to advance. Everyone helps you succeed. I have had the best supervisors too! Everyone is so helpful and loves their job. People are just so up beat and personable.

Cons

COVID and having to work from home! I miss the interactions of the other employees

Viewing 130 - 132 of 217 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Senior District Manager (Remote)

Account Manager - Central Queue (French Speaking)

Director, Global Partnerships

Sr. Recruiter (12 month contract)

United States

View job