OpenText reviews

3.2

51% would recommend to a friend

(5,632 total reviews)
avatar

Ayman Antoun

42% approve of CEO

42% positive business outlook

OpenText has an employee rating of 3.2 out of 5 stars, based on 5,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenText employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Sep 4, 2013

A company with potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are many intelligent people working here who are very talented in their areas of expertise. The work life balance is very good.

Cons

The projects are not well organized and employees are unable to work to their potential.

1.0
Sep 2, 2013

**SALES PEOPLE - RUN away from Open Text!!**

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can't think of any pros at OT whatsoever

Cons

The Company - buys post- mature companies with archaic technology with large installed bases. Maintenance increases 10% per year, customers are stuck with hard to rip products. The job - only a handful of sales people with key accounts make money. Roughly 90% of the sales force doesn't come close to making money. Less than a third of the company had sold more than $100k. Management - micro-management, high stress, outrageously long account reviews with zero purpose or action. Products - thousands of old, outdated technology. Little to no technical support, most SEs from the originating companies left or were pushed out. Only a few good SEs who are in ridiculously high demand and cannot provide adequate support. Customers - frustrated with Open Text, the best sales cycles where when customers paid handsomely to get off the OT products. Vision - Barrenecheas vision of EIM is absurd, it is basically trying to explain chaos and haphazard acquisitions. Does not resonate with customers at all. Other factors - turnover is absurd, benefits are mediocre, pay is low, commissions virtually non-existent. Work/life balance is not there at ALL...we were instructed to take vacation, without really taking vacation. If you have too much vacation accrued, which we all did because the pressure was absurd, we were forced to log days off in the vacation tool, but we worked through it.

3.0
Sep 2, 2013

Undergoing change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly and helpful people Offices environment is good

Cons

North American focus Poor middle management Yearly review lacks any basis in reality and is seen as a tick-in-the-box exercise not an opportunity for individual development

Viewing 5479 - 5481 of 5,632 Reviews

Glassdoor has 6,428 OpenText reviews submitted anonymously by OpenText employees. Read employee reviews and ratings on Glassdoor to decide if OpenText is right for you.